NETSMART TECHNOLOGIES, INC. 146 NASSAU AVENUE ISLIP, NEW YORK 11751 June 17, 2003 Securities and Exchange Commission 450 5th Street, N.W. Judiciary Plaza Washington, D.C. 20549 Dear Sirs: Pursuant to regulations of the Securities and Exchange Commission, submitted herewith for filing on behalf of Netsmart Technologies, Inc. (the "Company") is the Company's amended Annual Report on Form 10-K-A for the year ended December 31, 2002. This filing is being effected by direct transmission to the Commission's EDGAR system. Very truly yours, Anthony F. Grisanti Chief Financial Officer UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2002 Commission File Number 0-21177 NETSMART TECHNOLOGIES, INC. (Exact name of registrant as specified in its charter) Delaware 13-3680154 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification Number) 146 Nassau Avenue, Islip, NY 11751 (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (631) 968-2000 Securities registered pursuant to Section 12(b) of the Act: ____ Securities registered pursuant to Section 12(g)of the Act: Title of Each Class Outstanding shares as of February 11, 2003 ----------------------- ------------------------------------------- Common Stock, par value 3,956,633 $.01 per share Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months, (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes_X_ No__ Indicate by a check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S - K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act) Yes [ ] No [X] As of June 30, 2002, the last day of our second quarter, the aggregate market value of the voting and non-voting common equity held by non affiliates was approximately $7,702,000. DOCUMENTS INCORPORATED BY REFERENCE None PART I Item 1. Business Introduction We develop market and support application software products to providers of services in the health and human services market, including mental health clinics, substance abuse clinics, psychiatric hospitals, public health agencies, managed care organizations and correctional facilities. Our software products perform patient management, billing, scheduling, and electronic medical records solutions for all modalities of care. These products are deployed utilizing current technologies. We sell our software products through our wholly owned subsidiary, Creative Socio-Medics Corporation, either on a license or a subscription basis to health care providers and we offer our clients software support under maintenance agreements. The maintenance contracts provide us with a recurring revenue stream. We are a supplier of practice management systems to the behavioral health market, with over 500 contracts in place, representing approximately 50,000 clinicians, including 24 state agencies and installations in 43 states. The cost of a new system to customers is typically in the range of $250,000 to $1 million. Governmental agencies such as mental health, mental retardation, child welfare, addiction, correction and public health facilities accounted for approximately 52% of revenue in 2002, with the remainder from private hospitals, smaller clinics, group and sole practitioners. Business Strategy Our systems provide comprehensive healthcare information technology solutions including billing, patient tracking and scheduling for inpatient and outpatient environments, as well as clinical documentation and medical record generation and management. We direct our marketing effort for these products towards providers of services in the health and human services market. Our branded suite of products has integrated point-of-services technologies which also include smart cards and personal digital assistants, which are commonly referred to as PDAs. The health and human services market is always subject to changes in state and federal regulations as well as new demands required by the population. Some of the factors which we believe are affecting the market include the following. HIPAA. As one of the most established suppliers of practice management solutions ----- to the behavioral health and substance abuse industry, we believe that we can benefit as a result of the Health Insurance Portability and Accountability Act, which is generally known as HIPAA. HIPAA essentially mandates the Health and Human Services department of the U.S. Government to enact standards regarding the standardization, privacy and security of health care information that will begin to take effect in the latter part of 2003. 1 We believe that this legislation will have the effect of requiring the under-automated health and human services industry to make the leap to install automated systems. We believe that our product suite, in conjunction with products offered by other companies with which we have a marketing arrangement, enables us to offer comprehensive enterprise-wide solutions for all human service providers. Increased Demand. As a result of the recent acts of terrorism, the demand for ---------------- services in the mental health and public health services has increased. Anxiety and fear have gripped many people who are now seeking mental health services. This increased demand puts more pressure on providers to improve the efficiency of care through the use of practice management and clinical systems. We believe that the potential threat of bio terrorism will also put similar pressure on public health agencies to improve their delivery capabilities in much the same way. Forward - Looking Statements Statements in this Form 10-K annual report may be "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include, but are not limited to, statements that express our intentions, beliefs, expectations, strategies, predictions or any other statements relating to our future activities or other future events or conditions. These statements are based on current expectations, estimates and projections about our business based, in part, on assumptions made by management. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may, and probably will, differ materially from what is expressed or forecasted in the forward-looking statements due to numerous factors, including those described above and those risks discussed from time to time in this Form 10-K annual report, including the risks described under "Risk Factors," and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in other documents which we file with the Securities and Exchange Commission. In addition, such statements could be affected by risks and uncertainties related to product demand, market and customer acceptance, competition, government regulations and requirements, pricing and development difficulties, as well as general industry and market conditions and growth rates, and general economic conditions. Any forward-looking statements speak only as of the date on which they are made, and we do not undertake any obligation to update any forward-looking statement to reflect events or circumstances after the date of this Form 10-K. Organization of the Company We are a Delaware corporation formed in September 1992 under the name Medical Services Corp. Our name was changed to Carte Medical Corporation in October 1993, CSMC Corporation in June 1995 and to Netsmart Technologies, Inc. in February 1996. Our executive offices are located at 146 Nassau Avenue, Islip, New York 11751, telephone (631) 968-2000. Reference to us and to Netsmart include our subsidiary, Creative Socio-Medics, unless the context indicates otherwise. Our website is located at www.csmcorp.com. Neither the Information contained in our website nor the information contained in any Internet website is a part of this Form 10-K annual report. Risk Factors Because we are particularly dependent upon government contracts, any decrease in funding for entitlement programs could result in decreased revenue. We market our health information systems principally to behavioral health facilities, many of which are operated by government entities and include entitlement programs. During 2002, we generated 52% of our revenue from contracts that are directly or indirectly with government agencies, as compared with 40% in 2001 and 51% in 2000. Government agencies generally have the right to cancel contracts at their convenience. Our ability to generate business from 2 government agencies is affected by funding for entitlement programs, and our revenue would decline if state agencies reduce this funding. Changes in government regulation of the health care industry may adversely affect our revenue, operating expenses and profitability. Our business is based on providing systems for behavioral and public health organizations in both the public and private sectors. The federal and state governments have adopted numerous regulations relating to the health care industry, including regulations relating to the payments to health care providers for various services, and our systems are designed to provide information based on these requirements. The adoption of new regulations can have a significant effect upon the operations of health care providers, particularly those operated by state agencies. Furthermore, changes in regulations in the health care field may force us to modify our health information systems to meet any new record-keeping or other requirements and may impose added costs on our business. If that happens, we may not be able to generate revenues sufficient to cover the costs of developing the modifications. In addition, any failure of our systems to comply with new or amended regulations could result in reductions in our revenue and profitability. If we are not able to take advantage of technological advances, we may not be able to remain competitive and our revenue may decline. Our customers require software which enables them to store, retrieve and process very large quantities of data and to provide them with instantaneous communications among the various data bases. Our business requires us to take advantage of recent advances in software, computer and communications technology. This technology has been developing at rapid rates in recent years, and our future may be dependent upon our ability to use and develop or obtain rights to products utilizing such technology. New technology may develop in a manner which may make our software obsolete. Our inability to use new technology would have a significant adverse effect upon our business. Because of our size, we may have difficulty competing with larger companies that offer similar services, which may result in decreased revenue. Our customers in the human services market include entitlement programs, managed care organizations and specialty care facilities which have a need for access to information over a distributed data network. The software industry in general, and the health information software business in particular, are highly competitive. Other companies have the staff and resources to develop competitive systems. We may not be able to compete successfully with such competitors. The health information systems business is served by a number of major companies and a larger number of smaller companies. We believe that price competition is a significant factor in our ability to market our health information systems and services, and our inability to offer competitive pricing may impair our ability to market our system. Because we are dependent on our management, the loss of key executive officers could disrupt our business and our financial performance could suffer. Our business is largely dependent upon our senior executive officers, Messrs. James L. Conway, our chief executive officer, Gerald O. Koop, our president, and Anthony F. Grisanti, our chief financial officer. Although we have employment agreements with these officers, the employment agreements do not guarantee that the officers will continue with us, and each of these officers has the right to terminate his employment with us on 90 days notice. Our agreements with Messrs. Conway and Grisanti are scheduled to expire on December 31, 2003, although each of Messrs. Conway and Grisanti has the right on ninety, days notice to extend his agreement for successive additional one year periods. In addition, Mr. Koop's employment agreement is scheduled to expire on December 31, 2003, following which he is expected to continue to work with us for a five-year period pursuant to a consulting agreement between us dated January 1, 2001. Our business may be adversely affected if any of our key management personnel or other key employees left our employ. 3 If we are unable to protect our intellectual property, our competitors may gain access to our technology, which could harm our ability to successfully compete in our market. We have no patent protection for our proprietary software, and we rely on non-disclosure agreements with our employees. In addition, this protection does not prevent our competitors from independently developing products similar or superior to our products and technologies. To further develop our services or products, we may need to acquire licenses for intellectual property. These licenses may not be available on commercially reasonable terms, if at all. Our failure to protect our proprietary technology or to obtain appropriate licenses could have a material adverse effect on our business, operating results or financial condition. Since our business is dependent upon our proprietary products, the unauthorized use or disclosure of this information could harm our business. We also cannot guarantee that in the future, third parties will not claim that we infringed on their intellectual property. Asserting our rights or defending against third party claims could involve substantial costs and diversion of resources, which could materially and adversely affect us. The covenants in our loan agreement restrict our financial and operational flexibility, including our ability to complete additional acquisitions, invest in new business opportunities, or pay down certain indebtedness. Our revolving credit and term loan agreement contains covenants that restrict, among other things, our ability to borrow money, make particular types of investments, including investments in our subsidiaries, make other restricted payments, swap or sell assets, merge or consolidate, or make acquisitions. An event of default under our loan agreement could allow the lender to declare all amounts outstanding to be immediately due and payable. We have pledged substantially all of our consolidated assets to secure the debt under our loan agreement. If the amounts outstanding under the loan agreement were accelerated, the lender could proceed against those consolidated assets. Any event of default, therefore, could have a material adverse effect on our business. Our loan agreement also requires us to maintain specified financial ratios. Our ability to meet these financial ratios can be affected by events beyond our control, and we cannot assure you that we will meet those ratios. We also may incur future debt obligations that might subject us to restrictive covenants that could affect our financial and operational flexibility or subject us to other events of default. Our growth may be limited if we cannot make acquisitions. A part of our growth strategy is to acquire other businesses that are related to our current business. Such acquisitions may be made with cash or our securities or a combination of cash and securities. To the extent that we require cash, we may have to borrow the funds or issue equity, which could dilute our earnings or the book value per share of our common stock. Our stock price may adversely affect our ability to make acquisitions for equity or to raise funds for acquisitions through the issuance of equity securities. If we fail to make any acquisitions, our future growth may be limited. As of the date of this prospectus, we do not have any agreement or understanding, either formal or informal, as to any acquisition. If we make any acquisitions, they may disrupt or have a negative impact on our business. If we make acquisitions, we could have difficulty integrating the acquired company's personnel and operations with our own. In addition, the key personnel of the acquired business may not be willing to work for us, and our officers may exercise their rights to terminate their employment with us. We cannot predict the affect expansion may have on our core business. Regardless of whether we are successful in making an acquisition, the negotiations could disrupt our ongoing business, distract our management and employees and increase our expenses. 4 We do not anticipate, and our loan agreement prohibits, the payment of dividends on our common stock, therefore, investors cannot rely on dividends to increase the value of their investment in Netsmart. We have never paid a cash dividend and we do not anticipate paying cash dividends on our common stock in the foreseeable future. We presently intend to retain future earnings, if any, in order to provide funds for use in the operation and expansion of our business. Consequently, investors cannot rely on the payment of dividends to increase the value of their investment on Netsmart. In addition, we are a party to a loan agreement which prohibits us from paying cash dividends without the prior consent of our lender. The employment contracts with our executive officers and provisions of Delaware law may deter or prevent a takeover attempt and may reduce the price investors might be willing to pay for our common stock. The employment contracts between us and each of James Conway, Gerald Koop and Anthony Grisanti provide that in the event there is a change in control of Netsmart, the employee has the option to terminate his employment agreement. Upon such termination, each of Messrs. Conway, Koop and Grisanti has the right to receive a lump sum payment equal to the sum of |*| his compensation for a twelve-month period plus |*| an amount equal to his monthly compensation multiplied by o the greater of 30 and o 1.5 times the number of years the employee has been employed by Netsmart, but not more than 36. In addition, Delaware law restricts business combinations with stockholders who acquire 15% or more of a company's common stock without the consent of the company's board of directors. These provisions could deter or prevent a takeover attempt and may also reduce the price that certain investors might be willing to pay in the future for shares of our common stock Any issuance of preferred stock may adversely effect the voting power and equity interest of our common stock. Our certificate of incorporation gives our board of directors the right to create new series of preferred stock. As a result, the board of directors may, without stockholder approval, issue preferred stock with voting, dividend, conversion, liquidation or other rights which could adversely affect the voting power and equity interest of the holders of common stock. The preferred stock, which could be issued with the right to more than one vote per share, could be utilized as a method of discouraging, delaying or preventing a change of control. The possible impact on takeover attempts could adversely affect the price of our common stock. Although we have no present intention to issue any additional shares of preferred stock or to create any series of preferred stock, we may issue such shares in the future. If we issue preferred stock in a manner which dilutes the voting rights of the holders of the common stock, our listing on The Nasdaq SmallCap Market may be impaired. Shares may be issued pursuant to options and warrants which may adversely affect the market price of our common stock. We may issue stock upon the exercise of options to purchase shares of our common stock pursuant to our long term incentive plans, of which options to purchase 664,702 shares were outstanding at December 31, 2002. The exercise of these options and the sale of the underlying shares of common stock may have an adverse effect upon the price of our stock. 5 In addition, we may issue stock upon the exercise of warrants to purchase an aggregate of 768,544 shares of our common stock pursuant to various agreements, of which warrants to purchase 708,544 shares were outstanding at December 31, 2002. The exercise of these warrants and the sale of the underlying shares of common stock may have an adverse effect upon the price of our stock. Health and Human Services Systems and Services We develop, market and support computer software which enables health and human services healthcare organizations to provide a full range of services in a network computing environment. Users typically purchase one of several healthcare information systems, in the form of a perpetual license to use the system, as well as purchasing professional services, support, and maintenance. In addition, we resell third party hardware and software to our customers pursuant to value added resale arrangements with them. Since our products are designed to operate on hardware platforms that either support the Microsoft Windows operating system platform (Win_2000, NT, XP), or Unix operating system (IBM -AIX, Sun Microsystems-Solaris, Hewlett Packard-HPUX). We also offer these products. Due to the fact that our products operate on a variety of platforms, we are not dependent on any single hardware vendor or operating system. Since our products utilize the Cache database and development software provided by Intersystems Corporation, we resell this software. Due to the fact that our products are designed to operate solely with Cache products, we are dependent on Cache products for our operations. The professional services include project management, training, consulting and software development services, which are provided either on a time and material basis or pursuant to a fixed-price contract. The software development services may require the adaptation of health care information technology systems to meet the specific requirements of the customer. Our typical license for a health information system ranges from $10,000 to $100,000 for a single facility healthcare organization to $250,000 to $1,000,000 for multi-unit care organizations such as those run by state agencies. Revenue from license fees were approximately $1,753,000, or 7.9% of revenue, for 2002, $747,000, or 4.1% of revenue, for 2001 and $2,603,000, or 12.9% of revenue, for 2000. A customer's purchase order may also include third party hardware or software. Revenue from hardware and third party software accounted for approximately $3,822,000, or 17.3% of revenue, for 2002, $2,390,000, or 13.2% of revenue, for 2001 and $4,158,000, or 20.6% of revenue, for 2000. Revenue from turnkey systems labor accounted for approximately $7,418,000, or 33.5% of revenue, for 2002, $6,568,000, or 36.3% of revenue, for 2001 and $6,502,000, or 32.2% of revenue in 2000. Maintenance services have generated increasing revenue and have become a more significant portion of our business since most purchasers of health care information system licenses also purchase maintenance service. Maintenance revenue increases as existing customers purchase additional licenses and new customers purchase their initial software licenses. By agreement with our customers, we provide telephone help services and maintain and upgrade their software. Maintenance contracts may require us to make modifications to meet any new federal and state reporting requirements which become effective during the term of the maintenance contract. We do not maintain the hardware and third party software sold to our customers, but we provide a telephone help line service for certain third party software, which we license to our customers. Our maintenance revenue was approximately $6,247,000, or 28.2% of revenue, for 2002, $5,192,000, or 28.7% of revenue, for 2001 and $3,521,000, or 17.5% of revenue, for 2000. Our small systems revenue was approximately $929,000, or 4.2% of revenue, for 2002, $1,180,000, or 6.5% of revenue, for 2001 and $1,124,000, or 5.6% of revenue, for 2000. We currently offer five product modules that provide a range of core application requirements for behavioral healthcare providers. These products consist of a suite of complete information technology applications developed by us, together with software provided by others which enables us to offer enterprise-wide solutions to the behavioral health industry. We offer the products in a variety of delivery modes. o Avatar - Practice Management: This system is a comprehensive solution providing patient management functions, billing, 6 tracking, scheduling, and reporting for inpatient treatment facilities. o Avatar - Clinician Workstation: This workstation provides a clinician with documentation and medical record management including assessment, care planning, progress notes and on-line medical records. The clinician workstation is our electronic medical record system for behavioral health, which integrates the clinical tools necessary for an interdisciplinary approach to the delivery of human services. o Methadone Clinical System: Pursuant to a joint marketing agreement with Mallinckrodt Pharmaceutical Specialties, a division of Mallinckrodt Inc., we offer a solution for dispensing, admissions and medical records, counselor and reception/security specifically for methadone clinics. We can integrate Methadone Clinical System with our other behavioral health products. o Avatar - Managed Care: The managed care and employee assistance program modules include such features as service request management, contact tracking (patients, providers, others), import of eligibility information by contract, provider search by location, specialty, contract, hospital privileges, claims adjudication and payment. Markets and Marketing The market for behavioral/public health information systems and related services consists of both private and publicly operated providers offering hospital or community-based outpatient behavioral/public healthcare services. These healthcare providers require a healthcare information system to administer their programs. We believe that there are at least 15,000 behavioral/public healthcare providers in the United States, including public and private hospitals, private and community-based residential facilities and federal, state and local governmental agencies. Many long-term behavioral/public healthcare facilities are operated by government entities and include those operated as part of entitlement programs. During the years ended December 31, 2002, 2001 and 2000, approximately 52%, 40% and 51%, respectively, of revenue was generated from contracts with government agencies. Contracts with government agencies generally include provisions which permit the contracting agency to cancel the contract for its convenience, although we have not experienced a termination for convenience in the last five years. In addition to these major behavioral/public healthcare providers, there are a larger number of sole practitioners, group practices and smaller clinics which may also require behavioral/public healthcare facilities. We intend to market our Internet-based systems to these potential customers. We believe that the demand for information technology solutions is increasing as a result of new federal initiatives for data standards as well as continuous pressure from managed care providers to reduce healthcare delivery costs while expanding the availability of services. In order to remain competitive, the health and human services health delivery networks need detailed clinical and management information systems that enable providers within the networks to maintain a broad scope of accurate medical and financial information, manage costs and deliver quality care efficiently. In addition, the need to upgrade existing systems to meet the increased demand for data processing needs of managed care and regulatory oversight has also resulted in an increased demand for behavioral/public healthcare information technology. These data processing needs include analysis of patient assessments, maintenance of patient records, administration of patient treatment plans and the overall coordination of patient case management. 7 We coordinate our marketing effort with the state agencies and other major users of our systems. Our state agency clients formed a User Group Association, presently consisting of state organizations or agencies from 26 states. The association's members work with us to assess and determine future requirements in both patient managed care coordination and regulatory reporting. No customer accounted for 10% or more of our revenue in 2002, 2001 and 2000. We had a backlog of orders, including ongoing maintenance and data center contracts for our behavioral health information systems of $25.3 million at December 31, 2002 and $16.5 million at December 31, 2001. We expect to fill approximately $21.3 million of the 2002 backlog during 2003. The major components of backlog is revenue of approximately $15 million from existing turnkey contracts. Maintenance of approximately $7 million that is comprised of both amounts expected to be filled under unexpired maintenance contracts and also amounts that are subject to automatic renewal, and unexpired Data Center contracts of approximately $2 million calculated using historical experience to determine future useage. Data Center Since our inception the Data Center has provided software which performs clinical and billing services for outpatient facilities, including mental health, alcohol and substance abuse facilities. Services include statistical reporting, data entry, electronic billing and submission. All of our products and services are offered not only in a turnkey mode of operation but also in an Application Service Provider (ASP) mode in which the client uses our software products with part or all of the software's operation taking place on the computer facilities of our data centers. At present we have a data center service facility in Islip, New York and anticipate opening an additional facility in Ohio in 2003. Revenue from our Data Center was approximately $1,957,000 or 8.9% of revenue for 2002, $2,042,000 or 11.3% of revenue for 2001 and $2,263,000 or 11.2% of revenue for 2000. During 2002, two customers each accounted for more than 10% of the total Data Center revenue. One customer was a New York State agency, which accounted for $199,000, or 10.2% of total Data Center revenue. The other client was a hospital in New York City, which accounted for $225,000, or 11.5% of total Data Center revenue. During 2001, this same major hospital accounted for $351,000, or 17.2% of total Data Center revenue. During 2000, two customers each accounted for more than 10% of the total Data Center revenue. Both were hospitals in New York City, one of which accounted for $447,000 or 19.7% of total Data Center revenue and the other which accounted for $269,000, or 11.9% of total Data Center revenue. None of the above mentioned clients accounted for more than 10% of our consolidated revenue. Our Data Center backlog at December 31, 2002 was $2,076,000. We anticipate that all of this backlog will be earned in 2003. The Data Center backlog at December 31, 2001 was $1,974,000. Product Development We incurred product development costs relating to our health and human services information systems of approximately $1,318,000 in 2002, $1,335,000 in 2001 and $1,360,000 in 2000, all of which was company-sponsored. In 2001, we incurred capitalized software development costs of approximately $167,000 associated with our acquisition of software products from Advanced Institutional Management Software, Inc. In 2000, we incurred capitalized software development costs of approximately $219,000 in connection with the development of our web portal 8 services and application service provider solutions for healthcare providers. During 2000, we also incurred capitalized software development costs of $334,000 associated with our acquisition of the Connex suite of managed care and employee assistance program information systems. Included in these costs is $100,000 of valued assigned to the 15,528 shares of our common stock which we issued to acquire the Connex suite. Competition The healthcare software industry is highly competitive. Although we believe that we can provide a health care facility or managed care organization with software to enable it to perform its services more effectively, other software companies provide comparable systems and also have the staff and resources to develop competitive systems. According to independent consulting reports, healthcare information technology is an $18 billion industry served by numerous vendors. The dominant health care information technology vendors have achieved annual sales of more than $1 billion by focusing on solutions for large medical/surgical health care providers, such as large hospital systems and health maintenance organizations, and, have not focused on the behavioral/public healthcare industry. We believe that most of the presently available healthcare management software does not meet the specific needs of the behavioral/public healthcare industry, and that the functionality of our information systems are designed to meet the needs of this market. However, the behavioral health information systems business is serviced by a number of companies, some of which are better capitalized with larger infrastructure than we, and we may not be able to continue to compete effectively with such companies. Additionally, we face significant competition in the Data Center medical systems ASP market. General ASP utilities offer clients use of computer facilities and operations staff to process either generalized medical software or software selected by the client from other software vendors. Large billing and clearing house computer service companies provide a broad area of billing for a diverse marketplace. Many organizations start with billing as their primary reason for automation spending. Several types of professional service firms offer departmental staff to operate a client's already in-house system when the client believes that such an approach will provide the needed expertise at a cost effective price. Our ASP service is focused on providing a complete and cost effective service to a specific set of sectors in the large health and human services marketplace. Behavioral health requires the ideal organization of software, systems and staff to enable a client to maximize service at a reasonable cost. Most important is that the service is based on the exclusive use of the Company's proprietary suite of Avatar products which enables a potential client to initiate the use of any part of a broad array of needed clinical and financial systems for as long as these functions are needed knowing that these services are developed, operated, and updated by a professional IT staff which is on call as needed. In addition, our experience is that, once a client has contracted for services, it generally remains a client and is unaffected by competitive offerings. Some of our clients have been working with us for up to thirty years. We believe our specialized experience and investment in related software provides us with a competitive advantage. We compete in the Health and Human Services Systems market with the following behavioral healthcare vendors: Anasazi Software, Inc. Askesis Development Group, Inc. Civerex Systems, Inc. CMHC Systems Geneva Software InfoMC, Inc. IMPEL Strategic Solutions 9 Multi-Health Systems, Inc. Qualifacts System inc. Raintree Systems Inc. SecureHEALTH Inc. Sequest Technologies Inc. The Echo Group UNI/CARE Systems, Inc. XAKTsoft, Inc. As our business has expanded to the sale of larger integrated healthcare delivery systems, we have begun to compete with companies such as Siemens, HBOC, IDX, Meditech, Quadramed, and Misys. In the public health arena, We have competed against QS Technologies, MANTECH, and QS Inc. Competitive Position: Creative Socio-Medics has been in business since 1968. As a core part of its strategic business model, Creative bids on competitive procurements numerous times during the calendar year and has a very high win ratio, which is evidence of its leadership. This is especially evident in the statewide mental health/mental retardation field with Creative's dominance in that marketplace having for which it has 26 statewide systems. We have an established customer base of more than 500 clients nationwide, including substantial private and government providers of healthcare services. These 500 contracts represent approximately 50,000 clinicians, including 26 state agencies and installations in 43 states. Government Regulations and Contracts The federal and state governments have adopted numerous regulations relating to the health care industry, including regulations relating to the payments to health care providers for various services. The adoption of new regulations can have a significant effect upon the operations of health care providers and insurance companies. Although our business is aimed at meeting certain of the problems resulting from government regulations and from efforts to reduce the cost of health care, we cannot predict the effect of future regulations by governments and payment practices by government agencies or health insurers, including reductions in the funding for or scope of entitlement programs. Any change in the structure of health care in the United States can have a material effect on companies, such as us, that provide services to the health care industry, including those providing software. Although we believe that the likely direction which may result from the current study of the health care industry would be an increased trend to managed care programs, thereby increasing the importance of automation, our business may not benefit from any changes in the industry structure. Even if the industry does evolve toward more healthcare being provided by managed care organizations, it is possible that there will be substantial concentration in a few very large organizations, which may seek to develop their own software or obtain software from other sources. To the extent that the health care industry evolves with greater government-sponsored programs and less privately run organizations, our business may be adversely affected. Furthermore, to the extent that each state changes its own regulations in the health care field, it may be necessary for us to modify our behavioral health information systems to meet any new record-keeping or other requirements imposed by changes in regulations, and we may not be able to generate revenues sufficient to cover the costs of developing the modifications. A significant amount of our business has been with government agencies, including specialized care facilities operated by, or under contract with, government agencies. The decision on the part of a government agency to enter into a contract is dependent upon a number of factors, including economic and budgetary problems affecting the local area, and government procurement regulations, which may include the need for approval by more than one agency 10 before a contract is signed. In addition, government agencies generally include provisions in their contracts which permit the contracting agency to cancel the contract at its convenience. We have not experienced a termination for convenience in the last five years. Intellectual Property Rights We have no patent rights for our behavioral health information system software, but we rely upon copyright protection for our software, as well as non-disclosure and secrecy agreements with our employees and third parties to whom we disclose information. We may not be able to protect our proprietary rights to our system and third parties may claim rights in the system. Disclosure of the codes used in any proprietary product, whether or not in violation of a non-disclosure agreement, could have a materially adverse affect upon us, even if we are successful in obtaining injunctive relief. We must continue to invest in product development, employee training, and client support. Employees As of December 31, 2002, we had 145 employees, including 4 executive, 11 sales and marketing, 121 technical and 9 clerical and administrative employees. Executive Officers Information concerning our executive officers is included in Item 11, Directors and Executive Officers for the Registrant. Item 2. Property We lease office space at the following locations: Location Purpose Space Annual Rental Expiration -------- ------- ----- ------------- ---------- 146 Nassau Avenue Executive 18,000 $327,000, plus 4% 12/31/03 Islip, New York offices square feet annual increases 1335 Dublin Road Offices 3,500 $56,000 11/30/03 Columbus, Ohio square feet 5120 Shoreham Place Offices 2,800 $72,000 07/31/05 San Diego, California square feet We believe that our space is adequate for our immediate needs and that, if additional space is required, it would be readily available on commercially reasonable rates. Item 3. Legal Proceedings In October 2000, the Company's subsidiary, Creative Socio-Medics, commenced an action against the City of Richmond, in the Supreme Court of the State of New York, County of Suffolk, which action was subsequently removed to the United States District Court for the Eastern District of New York, for failure to pay more than $1 million pursuant to a contract between the Company and Richmond. 11 Richmond advised the court that it intended to move to dismiss the complaint for lack of personal jurisdiction in New York and improper venue. In November 2000, Richmond filed a complaint in the Circuit Court for the City of Richmond, Richmond, Virginia, alleging, among other things, that the contract with Creative Socio-Medics was procured through fraudulent misrepresentations concerning the nature of the work to be performed and the price for the services and that Creative Socio-Medics failed to perform its obligations under the agreement, seeking damages of $373,000 and a finding that it owes no additional amounts to Creative Socio-Medics. The parties entered into a stipulation staying the Richmond action until a determination of Richmond's jurisdictional challenges to the New York action. On August 21, 2002, the United States District Court for the Eastern District of New York denied Richmond's motion to dismiss the Company's complaint for lack of personal jurisdiction in New York on the basis of improper venue. The Company believes it has valid claims against Richmond and intends to vigorously pursue those claims. We also believe that the allegations contained in Richmond's complaint are without merit and we intend to vigorously defend against those claims. The Company is involved in other litigation through the normal course of business. The Company believes that the resolution of these matters will not have a material adverse effect on the Company's consolidated financial position and results of operations. Item 4. Submission of Matters to a Vote of Security Holders On January 9, 2003, we held a special meeting of stockholders. The following proposals were approved as follows: Votes For Votes Against Abstain Broker Non-Votes Amendment to the 2001 Long Term Incentive Plan 1,605,099 106,583 9,189 1,810,906 Approval of the selection of Marcum & Kliegman LLP as independent auditors for 2002 3,481,645 3,666 7,621 38,845 12 Part II Item 5. Market for Registrant's Common Equity and Related Stockholder Matters Our common stock is traded on The Nasdaq SmallCap Market under the symbol NTST. Set forth below is the reported high and low sales prices of our Common Stock for each quarterly period during 2002 and 2001. Quarter Ended High Low ------------- ---- --- March 31, 2002 3.45 2.40 June 30, 2002 2.89 2.08 September 30, 2002 4.60 1.70 December 31, 2002 7.03 4.10 March 31, 2001 2.84 2.08 June 30, 2001 2.27 2.06 September 30, 2001 2.11 1.68 December 31, 2001 3.06 1.69 As of December 31, 2002, there were approximately 2,310 beneficial owners of our common stock. The closing price of our common stock was $4.68 per share on February 10, 2003. These quotations reflect inter-dealer prices, without retail mark-up, mark-down or commission and may not represent actual transactions. We have not paid any cash dividends to the holders of our common stock since our organization and do not anticipate that we will pay any dividends in the foreseeable future. We currently intend to retain any future earnings for use in the operation and development of our business and for potential acquisitions. In addition, the terms of our revolving credit and term loan agreement prohibits us from paying cash dividends. Sales of Unregistered Securities On April 10, 2002, the Company issued to Newbridge Securities Corporation, Series E Common Stock Purchase Warrants to purchase 200,000 shares in connection with a financial advisory agreement whereby the Company will pay consulting fees in addition to the issuance of the warrants. These warrants, which expire over various times ranging from one to two years, were valued at $.24 per warrant, which represented the costs of the services based upon the contractual agreement. Either party may terminate the agreement. The warrants have the following exercise price, vesting dates and expiration date for the number of shares set forth below: Shares Exercise Price Vesting Date Expiration Date ------ -------------- ------------ --------------- 50,000 $2.70 April 10, 2002 March 31, 2003 30,000 $4.00 June 1, 2002 May 31, 2003 30,000 $5.00 September 1, 2002 February 28, 2004 30,000 $6.00 November 1, 2002 April 30, 2004 30,000 $7.00 January 1, 2003 December 31, 2004 30,000 $8.00 February 28, 2003 January 31, 2005 The issuance of the foregoing securities was issued in reliance upon the exemption from registration provided by Section 4(2) of the Securities Act of 1933, as amended, as a transaction not involving a public placement. 13 Equity Compensation Plan Information ------------------------------------ The following table sets forth information relating to our compensation plans as of December 31, 2002. Number of securities -------------------- remaining available for ----------------------- future issuance under --------------------- Number of securities to Weighted-average equity compensation ----------------------- ---------------- ------------------- be issued upon exercise exercise price of plans (excluding ----------------------- ----------------- ---------------- of outstanding options, outstanding options, securities reflected in ----------------------- ------------------- ----------------------- Plan Category warrants and rights warrants and rights column (a) ------------- ------------------- ------------------- ---------- (a) (b) (c) Equity compensation plans approved by security holders 1,038,246 $6.172 15,000 Equity compensation plans not approved by security holders 395,000 $5.446 -- --------- ----- ------- Total 1,433,246 $5.97 15,000 The terms of the options and warrants to purchase 395,000 shares not approved by shareholders to be issued are as follows: |*| warrants to purchase 100,000 shares of common stock at an exercise price of $5.45 per share were issued in 1999 in connection with a financial advisory agreement, whereby we paid consulting fees in addition to the issuance of the warrants. These warrants were valued at $.58 per warrant, which represented the cost of services based upon the contractual agreement. The exercise price of the warrants represented a 15% premium over the market value of the stock at the time of issuance. These warrants will expire in October 2004. |*| warrants to purchase 20,000 shares of common stock at an exercise price of $4.20 per share were issued in 1999 for financial services rendered. These warrants were valued at $2.20 per warrant based upon the Black-Scholes calculation, which included an interest rate of 5.51%, and a volatility rate of .3. The exercise price of the warrants was the market value of the stock at the time of issuance. These warrants will expire in October 2004. |*| options to purchase 75,000 shares at a price of $6.50 per shares were issued as an inducement to a new employee. These options will expire in March 2005. |*| warrants to purchase 200,000 shares at prices ranging from $2.70 to $8.00 per share were issued in 2002 in connection with a financial advisory agreement, whereby we paid consulting fees in addition to the issuance of the warrants. See "Sales of Unregistered Securities." In addition to the options available for grant in equity compensation plans that were approved by the stockholders, in January 2003, at a special meeting of stockholders, the stockholders approved an increase of 370,000 in the number of shares of common stock issuable pursuant to our 2001 Long-Term Incentive Plan, of which options to purchase 217,500 shares were granted on January 27, 2003. 14 Item 6. Selected Financial Data The selected consolidated financial data set forth below for the five years in the period ended December 31, 2002 has been derived from the company's audited consolidated financial statements. This information should be read in conjunction with the audited consolidated financial statements and notes thereto. Year Ended December 31, 2002 2001 2000 1999 1998 ---- ---- ---- ---- ---- (in thousands except per share data) Selected Statements of Operations Data: Revenue $22,126 $ 18,119 $ 20,171 $ 21,252 $ 13,165 Income from Continuing Operations before interest and other financing costs 1,095 399 2,141 1,895 759 Income (Loss) from Discontinued Operations -- -- 70 180 (217) Net Income 1,195(1) 315 2,386(2) 1,825 196 Per Share Data - Diluted: Continuing Operations .29 .08 .61 .47 .12 Discontinued Operations -- -- .02 .05 (.08) Net Income (loss) .29 .08 .63 .52 .04 Weighted average number of shares outstanding 4,153 3,872 3,771 3,516 2,865 Selected Balance Sheet Data: Working Capital 9,656 7,903 5,858 2,012 10 Total Assets 22,275 18,007 15,301 13,972 10,289 Long Term Debt Including Current Portion 1,750 2,250 -- -- -- Total Liabilities 10,968 8,060 5,997 8,617 7,005 Accumulated Deficit (9,376) (10,571) (10,886) (13,272) (15,097) Stockholders' Equity 11,306 9,948 9,303 5,355 3,284 ---------- (1) Includes benefit of net operating loss in the amount of $400,000. (2) Includes benefit of net operating loss in the amount of $494,000. All per share information has been retroactively adjusted for the one-for- three reverse stock split which became effective September 1998. 15 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations Overview Our operations are grouped into two segments: |*| Software and Related Systems and Services |*| Data Center (service bureau services) Results of Operations Fixed price software development contracts and licenses accounted for 44% and 38% of consolidated revenue for the years ended December 31, 2002 and 2001, respectively. We recognize revenue for fixed price contracts on the estimated percentage of completion basis. Since the billing schedules under the contracts differ from the recognition of revenue, at the end of any period, these contracts generally result in either costs and estimated profits in excess of billing or billing in excess of cost and estimated profits. Revenue from fixed price software development contracts is determined using the percentage of completion method which is based upon the time spent by our technical personnel on a project. As a result, during the third and fourth quarters, when many of our employees are on vacation and holidays, our revenue was affected. Our time spent on projects during the second half of the year generally ranges from 1% to 3% less than time spent on projects during the first half of the year. Years Ended December 31, 2002 and 2001 Our total revenue for 2002 was $22,126,000, an increase of $4,007,000, or 22%, from our revenue for 2001, which was $18,119,000. Revenue from contracts from government agencies represented 52% of revenue in 2002 and 40% of revenue in 2001. This reflects an increase in new government contracts. Software and Related Systems and Services Our Software and Related Systems and Services revenue for 2002 was $20,169,000, an increase of $4,092,000, or 25%, from our revenue for 2001, which was $16,077,000. Software and related systems and services revenue is comprised of turnkey systems labor revenue, revenue from sales of third party hardware and software, license revenue, maintenance revenue and revenue from small turnkey systems.The largest component of revenue was turnkey systems labor revenue, which increased to $7,418,000 in 2002, from $6,568,000 in 2001, reflecting a 13% increase. Turnkey systems labor revenue refers to labor associated with turnkey installations and includes categories such as training, installation, project management and development.The increase in turnkey systmens labor revenue was substantially the result of an increase in spending for the information systems in the human services marketplace and our ability to provide the staff necessary to generate additional revenue. Labor rate price changes from 2002 to 2001 resulted in a 1% increase in the average daily billing rate and accounted for approximately $76,000, or 9%, of the total turnkey systems labor increase. Revenue from third party hardware and software increased to $3,822,000 in 2002, from $2,390,000 in 2001, which represents an increase of 60%. Sales of third party hardware and software are made in connection with the sales of turnkey systems. These sales are typically made at lower gross margins than our human services revenue. License revenue increased to $1,753,000 in 2002, from $747,000 in 2001, reflecting an increase of 135%. License revenue is generated as part of a sale of a human services information system pursuant to a contract or purchase order that includes delivery of the system and maintenance. The increase in 16 license revenue was the result of an increase in spending for information systems in the human services marketplace. Maintenance revenue increased to $6,247,000 in 2002, from $5,192,000 in 2001, reflecting an increase of 20%. As turnkey systems are completed, they are transitioned to the maintenance division, thereby increasing our installed base. Revenue from the sales of our small turnkey division decreased to $929,000 in 2002, from $1,180,000 in 2001, reflecting a decrease of 21%. Small turnkey division sales relate to turnkey contracts that are less than $50,000 and are usually completed within one month. We are experiencing a decline in small turnkey systems as a result of a redirection of our sales efforts to larger turnkey sales. Gross profit increased to $6,636,000 in 2002 from $5,095,000 in 2001, reflecting an increase of 30.2%. Our gross margin percentage increased to 32.9% in 2002 from 31.7% in 2001. Although license and maintenance revenue, which are highly margined revenue components, increased in 2002, our gross margin percentage did not increase proportionately. This is because the mix of our revenue components for 2002 included a larger amount of third party hardware and software revenue than 2001. Our third party hardware and software revenue yields margins significantly less than our margins from human services revenue. Data Center (Service Bureau Services) Data center clients typically generate approximately the same amount of revenue each year. We bill on a transaction basis or on a fixed fee arrangement. Historically, each year we increase the transaction or fixed fees by an amount that approximates the New York urban consumer price index increase. The data center revenue decreased to $1,957,000 in 2002 from $2,042,000 in 2001, representing a decrease of $85,000, or 4%. In 2001, we provided additional services to a client for fees in the amount of $120,000. These services were not provided for in 2002. Gross profit decreased to $946,000 in 2002 from $1,023,000 in 2001. Our gross margin percentage decreased from 50.1% in 2001 to 48.3% in 2002. This decrease was the result of the reduction in revenue with no corresponding decrease in costs. Operating expenses Selling, general and administrative expenses were $5,168,000 in 2002, reflecting an increase of $784,000 or 18% from the $4,384,000 in 2001. This increase was substantially in the area of provisions for bonuses, which increased by $190,000, investor relations, which increased by $97,000, consulting fees, which increased by $77,000, general insurance, which increased by $71,000, G&A salaries which increased by $46,000, non recurring costs related to the national users conference of $110,000 and settlement of a lawsuit for $69,000. We incurred product development expenses of $1,318,000 in 2002, a decrease of 1% from the $1,335,000 in 2001. During 2002, we continued to invest in improved functionality and technology in our products, but at a lesser extent than in 2001. Interest and other expenses was $262,000 in 2002, an increase of $75,000, or 40%, from the $187,000 in 2001. This increase was substantially the result of interest associated with the $2,500,000 term loan, which we received in June 2001 and an other than temporary decline in the value of a security. Interest and other income consisted of interest income of $46,000 in 2002 which was generated from short term investments and interest income of $42,000 which was generated from short term investments, and other income of $30,000, which relates to a gain realized on stock investment in 2001. 17 We have a net operating loss tax carry forward of approximately $9 million. In 2002, we recorded current income tax expense of $84,000, which related to various state and local taxes. In addition, we recognized a partial deferred tax benefit in the amount of $400,000 principally due to a reduction in the valuation allowance of $400,000 related to our net operating loss carry forward. In 2001 we recorded an income tax benefit of $31,000. This benefit was based upon an overaccrual of state and federal taxes in 2000 as well as the recognition of an additional $6,000 benefit of our operating loss carry forward. As a result of the foregoing factors, in 2002, we had a net income of $1,195,000, or $.32 per share (basic) and $.29 per share (diluted). For 2001, we had net income of $315,000, or $.09 per share (basic) and $.08 per share (diluted). Years Ended December 31, 2001 and 2000 Our total revenue for 2001 was $18,119,000, a decrease of $2,052,000, or 10%, from our revenue for 2000, which was $20,171,000. Revenue from contracts from government agencies represented 40% of revenue in 2001 and 51% of revenue in 2000. This decrease reflects a reduction in new government contracts. Software and Related Systems and Services Our Software and Related Systems and Services revenue for 2001 was $16,077,000, a decrease of $1,831,000, or 10%, from our revenue for 2000, which was $17,908,000. The largest component of revenue was turnkey systems labor revenue, which increased to $6,568,000 in 2001, from $6,502,000 in 2000, reflecting a 1% increase. Turnkey systems labor revenue refers to labor associated with turnkey installations and includes such categories as training, installation, project management and development. Although there was a general decline in the sales of turnkey systems due to an industry wide slowdown in information technology purchasing activity, we were able to generate additional labor revenue for customization and enhancements services for our existing client base as well as increase our average daily billing rate by 7%. Revenue from third party hardware and software decreased to $2,390,000 in 2001, from $4,158,000 in 2000, which represents a decrease of 43%. Sales of third party hardware and software are made in connection with the sales of turnkey systems and were affected by the decline in the sales of turnkey systems. These sales are typically made at lower gross margins than our behavioral health systems and services revenue. License revenue decreased to $747,000 in 2001, from $2,603,000 in 2000, reflecting a decrease of 71%. License revenue is generated as part of a sale of a human services health information system pursuant to a contract or purchase order that includes delivery of the system and maintenance and is affected by the decline in revenue from turnkey systems. Maintenance revenue increased to $5,192,000 in 2001, from $3,521,000 in 2000, reflecting an increase of 48%. As turnkey systems are completed, they are transitioned to the maintenance division. Included in 2001 is $935,000 of maintenance revenue related to contracts for Advanced Institutional Management Systems ("AIMS") software. We acquired the rights to the AIMS software, including its installed customer base, in May 2001. Revenue from the sales of our small turnkey division increased to $1,180,000 in 2001, from $1,124,000 in 2000, reflecting an increase of 5%.%. Small turnkey division sales relate to turnkey contracts that are less than $50,000, in the methadone dispensing market and are usually completed within one month. Gross profit decreased to $5,095,000 in 2001 from $6,977,000 in 2000, reflecting a decrease of 27%. Our gross margin percentage decreased to 32% in 2001 from 39% in 2000. This decrease was the result of a decrease in our license revenue mentioned above. In addition, the gross margin associated with the AIMS maintenance revenue is lower than the gross margin experienced with our other maintenance revenue. 18 Data Center The data center (service bureau) revenue decreased to $2,042,000 in 2001, from $2,263,000 in 2000, reflecting a decrease of 10%, or $221,000. In 2000, we provided additional services to one client for fees in the amount of $226,000 as compared to $120,000 in 2001. This represented $106,000 of the decrease. The remaining $115,000 reduction was the result of a smaller client base. Gross profit decreased to $1,023,000 in 2001 from $1,238,000 in 2000. Our gross margin percentage decreased from 54.7% in 2000 to 50.1% in 2001. This decrease was the result of the reduction in revenue with no corresponding decrease in costs. Operating expenses Selling, general and administrative expenses were $4,384,000 in 2001, reflecting a decrease of $331,000, or 7%, from the $4,715,000 in 2000. This decrease was substantially due to a reduction in employee bonus provisions, which decreased by $454,000 and costs which decreased by $181,000 related to issuance and extensions of warrants that were issued for financial consulting services. These decreases were partially offset by an increase in sales and marketing costs of $172,000 and an increase in legal fees of $157,000. We incurred product development expenses of $1,335,000 in 2001, a decrease of 2% from the $1,360,000 in 2000. During 2001, we continued to invest in improved functionality and technology in our products, but at a lesser extent than in 2000. Interest expense was $187,000 in 2001, an increase of $26,000, or 16%, from the $161,000 in 2000. This increase was substantially the result of interest associated with the $2,500,000 term loan arrangement, which we entered into in June 2001. Interest and other income consisted of interest income of $42,000, which was generated from short-term investments and other income of $30,000 which relates to a gain realized on stock investment. We have a net operating loss tax carry forward of approximately $11 million. In 2001 we recorded an income tax benefit of $31,000. This benefit was based upon an overaccrual of state and federal taxes in 2000. In 2000, we provided for income taxes in the amount of $157,000. The 2000 provision was based upon federal alternative minimum tax calculations as well as for certain state taxes. In addition, we recognized a partial tax benefit in the amount of $494,000 principally related to our net operating loss carry forwards. We recognized an additional $6,000 benefit of our operating loss carry forwards in 2001. As a result of the foregoing factors, in 2001, we had a net income of $315,000, or $.09 per share (basic) and $.08 per share (diluted). For 2000, we had net income of $2,386,000, or $.71 per share (basic) and $.63 per share (diluted). Liquidity and Capital Resources We had working capital of $9.7 million at December 31, 2002 as compared to working capital of $7.9 million at December 31, 2001. The increase in working capital was substantially the result of our net income after adding back depreciation and amortization and partially offset by the acquisition of equipment. In June 2001, we entered into a revolving credit and term loan agreement with Fleet Bank ("Fleet"). This financing provides us with a five-year term loan of $2.5 million, as well as a two-year $1.5 million revolving line of credit. The term loan bears interest at LIBOR plus 2.5%. We have entered into an interest rate swap agreement with Fleet whereby we converted our variable interest rate on the term loan to a fixed rate of 7.95%. The revolving line of credit bears interest, at the Company's option, to be equal to either (i) LIBOR plus 2.0% or (ii) the prime rate and incur an annual facility fee of 0.5%. Under our revolving line of credit, we can borrow up to 75% of eligible receivables up to a maximum of $1.5 million. 19 The maximum available to us at December 31, 2002 under the borrowing base formula was $1.5 million. The proceeds of the term loan are designated for acquisitions as well as for product enhancements specific to California requirements. The revolving line of credit is available for general working capital needs. We did not use the revolving line of credit from inception through December 31, 2002. We have made principal payments on the $2.5 million term loan and the amount outstanding at December 31, 2002 is $1.75 million. The terms of our revolving credit and term loan agreement require compliance with certain covenants, including maintaining a minimum net equity of $9 million, minimum cash reserves of $500,000, maintenance of certain financial ratios, limitations on capital expenditures and indebtedness and prohibition of the payment of cash dividends. As of December 31, 2002, we were in compliance with the financial covenants of this agreement. During 2001, we acquired the intellectual property, customer contracts and certain other assets of AIMS. The acquisition was accounted for under the purchase method of accounting. The principal assets acquired were the AIMS' customer base and the rights to AIMS' Correctional and Public Health Systems software. The purchase price consisted of $500,000 in cash and 180,000 shares of our stock, valued at $376,200, which was the market price on the date of acquisition. In addition, pursuant to the terms of the acquisition agreement, on or before April 27,2004, we may be required to issue up to 100,000 additional shares of common stock based upon revenue derived from new contracts for the AIMS systems. The value of such shares, if issued, will be charged to operations. We also assumed certain contract obligations. We allocated $194, 986 of assumed contract obligations to the purchase price. The total cost of the acquisition, which included legal and accounting fees associated with the acquisition, was $1,161,100, of which $167,000 was allocated to software development and $994,100 was allocated to customer lists. A part of our growth strategy is to acquire other businesses that are related to our current business. Such acquisitions may be made with cash or our securities or a combination of cash and securities. If we fail to make any acquisitions our future growth may be limited to only internal growth. As of the date of this Form 10-K annual report, we did not have any agreements or understandings with respect to any material acquisitions, and we cannot give any assurance that we will be able to complete any material acquisitions. 20 The following table summarizes, as of December 31, 2002, our obligations and commitments to make future payments under debt, capital leases and operating leases: Contractual Obligations Payments Due by ----------------------- --------------- Period ------ Total Less than 1-3 years 4-5 years Over 5 years ----- --------- --------- --------- ------------ 1 year ------ Long Term Debt(1) 1,750,012 500,000 1,000,000 250,012 -- Capital Lease Obligations(2) 12,609 10,808 1,801 -- -- Operating Leases(3) 593,000 473,000 120,000 -- -- --------- ------- --------- ------- ------- Total Contractual Cash Obligations 2,355,621 983,808 1,121,801 250,012 -- ========= ======= ========= ======= ======= ---------- (1) See Note 7 to Netsmart's Consolidated Financial Statements for the years ended December 31, 2002, 2001 and 2000, which describes the Company's financing agreement. (2) See Note 10 to Netsmart's Consolidated Financial Statements for the years ended December 31, 2002, 2001 and 2000, which describes the Company's Capital Lease Obligation. (3) See Note 12 to Netsmart's Consolidated Financial Statements for the years ended December 31, 2002, 2001 and 2000, which describes the Company's Operating Lease Obligations. Based on our outstanding contracts and our continuing business, we believe that our cash flow from operations, the availability under our financing agreement and our cash on hand will be sufficient to enable us to fund our operations for at least the next twelve months. It is possible that we may need additional funding if we go forward with certain acquisitions or if our business does not develop as we anticipate or if our expenses, including our software development costs relating to our expansion of our product line and our marketing costs for seeking to expand the market for our products and services to include smaller clinics and facilities and sole group practitioners exceed our expectation. Critical Accounting Policies and Estimates Our consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States of America. These accounting principles require us to make certain estimates, judgments and assumptions. We believe that the estimates, judgments and assumptions upon which we rely are reasonable based upon information available to us at the time that these estimates, judgments and assumptions are made. These estimates, judgments and assumptions can affect the reported amounts of assets and liabilities as of the date of the financial statements, as well as the reported amounts of revenues and expenses during the periods presented. To the extent there are material differences between these estimates, judgments or assumptions and actual results, our financial statements will be affected. The significant accounting policies that we believe are the most critical to aid in fully understanding and evaluating our reported financial results include the following: Revenue Recognition Impairment of Capitalized Software Development Costs Impairment of Customer Lists 21 Revenue Recognition: Revenue associated with fixed price turnkey sales consists of the following components; licensing of software, labor associated with the installation and implementation of the software and maintenance services rendered in connection with such licensing activities. Revenue from fixed price software development contracts and revenue under license agreements, which require significant modification of the software package to the customer's specifications, are recognized on the estimated percentage-of-completion method. Using the units-of-work-performed method to measure progress towards completion, revisions in cost estimates and recognition of losses on these contracts are reflected in the accounting period in which the facts become known. The complexity of the estimation process and issues related to the assumptions, risks and uncertainties inherent with the application of the percentage of completion method of accounting affect the amounts of revenue and related expenses reported in our Consolidated Financial Statements. A number of internal and external factors can affect our estimates, including labor rates, utilization and efficiency variances and specification and testing requirement changes. Maintenance contract revenue is recognized on a straight-line basis over the life of the respective contract. We also derive revenue from the sale of third party hardware and software which is recognized based upon the terms of each contract. Consulting revenue is recognized when the services are rendered. Data Center revenue is recognized in the period in which the service is provided. The above sources of revenue are recognized when, persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed and determinable an collectibility is probable. Contract terms provide for billing schedules that differ from revenue recognition and give rise to costs and estimated profits in excess of billings, and billings in excess of costs and estimated profits. Deferred revenue represents revenue billed and collected but not yet earned. The cost of maintenance revenue, which consists solely of staff payroll and applicable overhead, is expensed as incurred. Impairment of Capitalized Software Development Costs - Capitalization of computer software development costs begins upon the establishment of technological feasibility. Technological feasibility for our computer software products are generally based upon achievement of a detail program design free of high risk development issues. The establishment of technological feasibility and the ongoing assessment of recoverability of capitalized computer software development costs requires considerable judgment by management with respect to certain external factors, including, but not limited to, technological feasibility, anticipated future gross revenue, estimated economic life and changes in software and hardware technology. Prior to reaching technological feasibility these costs are expensed as incurred and included in research and development. Amortization of capitalized computer software development costs commences when the related products become available for general release to customers. Amortization is provided on a product by product basis. The annual amortization is the greater of the amount computed using (a) the ratio that current gross revenue for a product bear to the total of current and anticipated future gross revenue for that product or (b) the straight-line method over the remaining estimated economic life of the product. The estimated life of these products range from 3 to 5 years. We periodically perform reviews of the recoverability of such capitalized software costs. At the time a determination is made that capitalized amounts are not recoverable based on the estimated cash flows to be generated from the applicable software, any remaining capitalized amounts are written off. Impairment of Customer Lists - Pursuant to Statement of Financial Accounting Standards ("SFAS") No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets", we evaluate our long-lived assets for financial impairment, and continue to evaluate them as events or changes in circumstances indicate that the carrying amount of such assets may not be fully recoverable. We evaluate the recoverability of long-lived assets by measuring the carrying amount of the assets against the estimated undiscounted future cash flows associated with them. At the time such evaluations indicate that the future undiscounted cash flows of certain long-lived assets are not sufficient to recover the carrying amount of such assets, the assets are adjusted to their fair values. 22 Forward-Looking Statements Statements in this Form 10-K annual report may be "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include, but are not limited to, statements that express our intentions, beliefs, expectations, strategies, predictions or any other statements relating to our future activities or other future events or conditions. These statements are based on current expectations, estimates and projections about our business based, in part, on assumptions made by management. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may, and probably will, differ materially from what is expressed or forecasted in the forward-looking statements due to numerous factors, including those described above and those risks discussed from time to time in this Form 10-K annual report, including the risks described under "Risk Factors" and in other documents which we file with the Securities and Exchange Commission. In addition, such statements could be affected by risks and uncertainties related to product demand, market and customer acceptance, competition, government regulations and requirements, pricing and development difficulties, as well as general industry and market conditions and growth rates, and general economic conditions. Any forward-looking statements speak only as of the date on which they are made, and we do not undertake any obligation to update any forward-looking statement to reflect events or circumstances after the date of this Form 10-K. Item 7A. Quantitative and Qualitative Disclosures About Market Risk We are exposed to market risk related to changes in interest rates. Most of our debt is at fixed rates of interest after completing an interest rate swap agreement, which effectively converted our variable rate debt into a fixed rate debt of 7.95%. Therefore if the LIBOR plus 2.5% rate increases above 7.95%, it may have a positive effect on our net income. 23 Netsmart Technologies, Inc. Quarterly Summary Unaudited The following table sets forth certain unaudited quarterly results of operations for each of the quarters in the years ended December 31, 2002 and 2001. All quarterly information was obtained from unaudited financial statements not otherwise contained in this report. We believe that all necessary adjustments have been made to present fairly the quarterly information when read in conjunction with the consolidated financial statements and notes thereto included elsewhere in this report. The operating results for any quarter are not necessary indicative of the results for any future period. In thousands, except per share data amounts 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter ----------- ----------- ----------- ----------- 2002 (a) Total revenue $ 4,830 $ 5,447 $ 6,044 $ 5,805 Gross profit 1,685 1,843 1,880 2,174 Net income 103 142 202 748 Per share amounts: Net earnings - Basic: $ .03 $ .04 $ .05 $ .19 ======= ====== ======= ======= Net earnings - Diluted: $ .03 $ .04 $ .05 $ .18 ======= ====== ======= ======= 2001 Total revenue $ 4,575 $ 4,665 $ 4,575 $ 4,304 Gross profit 1,482 1,577 1,486 1,573 Net income 65 70 50 130 Per share amounts: Net earnings - Basic: $ 0.02 $ 0.02 $ 0.01 $ 0.04 ======= ====== ======= ======= Net earnings - Diluted: $ 0.02 $ 0.02 $ 0.01 $ 0.03 ======= ====== ======= ======= (a) Includes the benefit of a net operating loss in the amount of $400 in the fourth quarter of 2002. Earnings per share for each quarter are computed using the weighted-average number of shares outstanding during that quarter, while earnings per share for the full year are computed using the weighted-average number of shares outstanding during the year. Thus, the sum of the earnings per share for the four quarters' earnings per share may not equal the full-year earnings per share. Item 8. Financial Statements and Supplementary Data The financial statements and supplementary data begin on page F-1 of this Form 10-K. 24 Item 9. Changes and Disagreements with Accountants on Accounting and Financial Disclosure On May 7, 2002, the audit committee of the board of directors recommended, and the board of directors approved, the dismissal of Eisner LLP (formerly Richard A. Eisner & Company, LLP), as our independent public accountants and the selection of Marcum & Kliegman LLP to serve as our independent public accountant for the year ending December 31, 2002. The selection of Marcum & Kliegman LLP was approved by our stockholders. At no time since its engagement has Marcum & Kliegman LLP had any direct or indirect financial interest in or any connection with the Registrant or any of its subsidiaries other than as independent accountants. The Company's financial statements for the years ended December 31, 2001 and 2000 were audited by Eisner LLP, whose report on such financial statements did not include any qualification, disclaimer, modification or explanatory paragraph. There were no disagreements with Eisner LLP during the years ended December 31, 2001 or 2000 or during the period subsequent to December 31, 2001 on any matter of accounting principles or practices, financial statement disclosure or auditing scope or procedure. Part III Item 10. Directors and Executive Officers of the Registrant. Our directors and executive officers are as follows: Name Age Position ---- --- -------- James L. Conway 55 Chief executive officer and director Gerald O. Koop 64 President and director Anthony F. Grisanti 53 Chief financial officer, treasurer and secretary John F. Phillips 65 Vice president and director Joseph G. Sicinski(1 & 2) 70 Director Edward D. Bright 66 Chairman of the board and director Francis J. Calcagno(1 & 2) 53 Director John S.T. Gallagher(1 & 2) 72 Director ------------ (1) Member of the compensation committee. (2) Member of the audit committee. Mr. James L. Conway has been our chief executive office since April 1998, a director since January 1996 and president from January 1996 until January 2001. From 1993 until April 1998, he was president of a Long Island based manufacturer of specialty vending equipment for postal, telecommunication and other industries. He was previously vice president and treasurer of ITT Credit Corporation. Mr. Gerald O. Koop has been one of our directors since June 1998 and president since January 2001. He has held management positions with Creative Socio-Medics for more than the past five years, most recently as its chief executive officer, a position he has held since 1996. 25 Mr. John F. Phillips has been one of our directors and president of Creative Socio-Medics since June 1994, when Creative Socio-Medics was acquired, and our vice president since June 1994. Mr. Joseph G. Sicinski has been one of our directors since June 1998. He is president and a director of the Trans Global Services, Inc., a technical staffing company, a position he held with Trans Global and its predecessor since September 1992. From April 1998 until December 2001, he was also chief executive officer of Trans Global. Mr. Edward D. Bright has been our chairman of the board and a director since April 1998. From April 1998 until 1999, Mr. Bright was chairman, secretary, treasurer and a director of Consolidated Technology Group Ltd., a public company now known as The Sagemark Companies, Ltd. In 2000, Mr. Bright was reelected chairman of the board and a director of Sagemark. From January 1996 until April 1998, Mr. Bright was an executive officer of or advisor to Creative Socio-Medics Corp., our wholly-owned subsidiary. Mr. Francis J. Calcagno has been one of our directors since September 2001. He is a senior managing director of Dominick & Dominick LLC, a position he has held since 1997. From 1993 until 1997, he was a managing director of Deloitte and Touche, LLP. Mr. John S.T. Gallagher has been one of our directors since March 2002. He is deputy county executive for health and human services in Nassau County, New York. He has been a senior executive officer of North Shore University Hospital and North Shore - Long Island Jewish Health System since 1982, having served as executive vice president of North Shore from 1982 until 1992, president from 1992 until 1997 and chief executive officer of the combined hospital system from 1997 until January 2002. In January 2002, he became co-chairman of the North Shore - Long Island Jewish Heath System Foundation. Mr. Gallagher is also a director of Perot Systems Corporation, a worldwide provider of information technology services. Directors are elected for a term of one year. None of our officers and directors are related. Our board of directors has two committees - the audit committee and the compensation committee. The audit committee consists of three independent directors, Messrs. Francis J. Calcagno, who is chairman of the committee, John S.T. Gallagher and Joseph G. Sicinski. The responsibilities of the audit committee is to oversee our financial reporting process, report the results of its activities to the board, approve the selection of the independent auditors, review our periodic filings with the independent auditors prior to filing, and review and respond to any matters raised by the independent auditors in their management letter. The board of directors has determined that at least one member of the audit committee, Mr. Calcagno, is an audit committee financial expert. Mr. Calcagno is an independent director as defined in the rule of the Securities and Exchange Commission pursuant to the Securities Exchange Act of 1934. The compensation committee, which is composed of Messrs. Calcagno, Gallagher and Sicinski, serves as the stock option committee for our stock option plans and the employee stock purchase plan, and it reviews and approves any employment agreements with management and changes in compensation for our executive officers. Excluding actions by unanimous written consent, during 2002, the board of directors held two meetings, the compensation committee held one meeting, and the audit committee held four meetings. The audit committee met with our independent accountants and chief financial officer prior to filing of this Form 10-K annual report to review the 2002 audited financial statements with the independent auditors. During 2002, all of our directors attended at least 80% of the meetings of the board and any committee of which they are members. 26 We pay a monthly fee of $1,250 to Mr. Calcagno, $750 to Mr. Sicinski and $2,000 to Mr. Gallagher and we pay the chairman of the board a monthly fee of $1,500. Our certificate of incorporation includes certain provisions, permitted under Delaware law, which provide that a director shall not be personally liable to us or our stockholders for monetary damages for breach of fiduciary duty as a director except for liability (i) for any breach of the director's duty of loyalty to us or our stockholders, (ii) for acts or omissions not in good faith or which involve intentional misconduct or a knowing violation of law, (iii) for any transaction from which the director derived an improper personal benefit, or (iv) for certain conduct prohibited by law. The Certificate of Incorporation also contains broad indemnification provisions. These provisions do not affect the liability of any director under federal or applicable state securities laws. Compliance with Section 16(a) of the Securities Exchange Act Section 16(a) of the Securities Exchange Act of 1934 requires our executive officers, directors and persons who own more than ten percent of a registered class of our equity securities ("Reporting Persons") to file reports of ownership and changes in ownership on Forms 3, 4 and 5 with the Securities and Exchange Commission and the Nasdaq Stock Exchange. These Reporting Persons are required by SEC regulation to furnish us with copies of all Forms 3, 4 and 5 they file with the SEC and Nasdaq. Based solely upon our review of the copies of the forms we have received, we believe that all Reporting Persons complied on a timely basis with all filing requirements applicable to them with respect to transactions during fiscal 2002, except that John Phillips filed 38 days late for a filing due December 10, 2002 and 36 days late for a filing due December 12, 2002. Item 11. Executive Compensation. Set forth below is information with respect to compensation paid or accrued by us for 2002, 2001 and 2000 to our chief executive officer and to each of our other officers whose salary and bonus for 2002 exceeded $100,000. SUMMARY COMPENSATION TABLE Annual Long-Term ------ --------- Compensation Compensation ------------ ------------ (Awards) -------- Options, SARs ------------- Name and Principal Position Year Salary Bonus (Number) --------------------------- ---- ------ ----- -------- James L. Conway, CEO 2002 $193,151 $120,000 20,000 2001 182,239 61,261 -- 2000 177,120 102,515 21,000 Gerald O. Koop, president 2002 170,807 170,408 20,000 2001 160,959 97,874 -- 2000 156,480 139,269 21,000 John F. Phillips, vice president 2002 170,807 60,000 15,000 2001 160,959 41,041 -- 2000 156,480 83,973 18,750 Anthony F. Grisanti, chief financial 2002 148,463 106,000 16,000 officer 2001 139,679 65,821 -- 2000 135,840 104,656 18,750 The bonuses for Mr. Koop includes accrued commissions of $165,408 for 2002, $82,874 for 2001 and $94,568 for 2000. These commissions will be paid in installments through 2003. 27 In January 2001, we entered into employment agreements with Messrs. James L. Conway, John F. Phillips, Gerald O. Koop and Anthony F. Grisanti for a term of three years for Messrs. Conway and Grisanti and two years for Messrs. Koop and Phillips. We believe that these officers are vital to our business. Each of the officers has the right to extend the term for an additional year. Following termination of the employment term, or earlier at the discretion of the officer, each of the officers has the right to continue as a part-time consultant for a term of five years for annual compensation of $75,000. Pursuant to these employment agreements, these officers received the following salaries in 2002: Mr. Conway - $178,751, Mr. Koop - $156,407, Mr. Phillips - $156,407, and Mr. Grisanti - $134,063. The agreements provide for annual increases associated with cost of living indexes. The agreements provide that the executives are eligible to participate in a bonus pool to be determined annually by the board, based on the executive's performance. The agreements also provide each of these officers with an automobile allowance, which is included under "Salary", and insurance benefits. In the event of the officer's dismissal or resignation or a material change in his duties or in the event of a termination of employment by the executive or by us as a result of a change of control, the officer may receive severance payments of between 30 and 36 months' compensation. In January 2001, we entered into a consulting agreement with Mr. Bright - see Item 13, Certain Relationships and Related Transactions. Compensation Committee Interlocks and Insider Participation During fiscal 2002, our compensation committee consisted of Messrs. Clacagno, Gallagher and Sincinski. None of them were our officers or employees during fiscal 2002 nor did any of them have any relationship with us that is required to be disclosed under this heading. Option Exercises and Outstanding Options The following table sets forth information concerning the grants of options made during the year. Options / SAR Grants in Last Fiscal Year ---------------------------------------- Potential Realized Value at --------------------------- Assumed Annual Rates of Stock ----------------------------- Price Appreciation for Option ----------------------------- Individual Grants Term (4) ----------------- -------- Number of % of Total --------- ---------- Securities Options / SARS ---------- -------------- Underlying Granted to ---------- ---------- Options / SARS Employees in Exercise or Base -------------- ------------ ---------------- Name Granted # (1) Fiscal Year (2) Price ($/Sh) (3) Expiration Date 5%($) 10%($) ---- ------------- --------------- ---------------- --------------- ----- ------ James L. Conway, CEO 20,000 11.2% $2.50 3/11/08 $17,005 $38,578 Gerald O. Koop, President 20,000 11.2% $2.50 3/11/08 $17,005 $38,578 John F. Phillips, Vice President 15,000 8.4% $2.50 3/11/08 $12,754 $28,934 Anthony F. Grisanti, CFO 16,000 9.0% $2.50 3/11/08 $13,604 $30,862 ---------- (1) Includes options granted during fiscal 2002. (2) Based on a total of 178,500 shares subject to options granted to employees under Netsmart's option plans in 2002. (3) Under all stock option plans, the option purchase price is equal to the fair market value at the date of the grant. Options were granted to executives on March 11, 2002. (4) In accordance with U.S. Securities and Exchange Commission rules, these columns show gain that could accrue for the respective options, assuming that the market price of Netsmart common stock appreciates from the date of grant over a period of 6 years at an annualized rate of 5% and 10%, respectively. If the stock price does not increase above the exercise price at the time of exercise, realized value to the named executives from these options will be zero. 28 The following table sets forth information concerning the exercise of options during the year ended December 31, 2002 and the year-end value of options held by our officers named in the Summary Compensation Table. No stock appreciation rights have been granted. Aggregate Option Exercises in Last Fiscal Year and Fiscal Year-End Option Value (All options were fully exercisable at year end) Number of Securities Value of Underlying Unexercised In- Shares Unexercised the-Money Acquired Value Options at Fiscal Options at Fiscal Name Upon Exercise Realized Year End Year End ---- ------------- -------- -------- -------- James L. Conway 21,000 $62,769 68,250 $ 43,380 Gerald O. Koop 21,000 $62,769 100,000 321,900 John F. Phillips 30,000 $140,100 83,750 269,591 Anthony F. Grisanti 5,052 $18,339 34,750 88,310 The determination of "in the money" options at December 31, 2002, is based on the closing price of the common stock on the Nasdaq SmallCap Market on December 31, 2002, which was $4.67 per share. The options held by Mr. Conway include warrants, exercisable at $12.00 per share, held by Mr. Conway (34,000 shares) and Mr. Conway's wife (14,250 shares). Mr. Conway disclaims beneficial interest in securities held by his wife. These warrants are scheduled to expire on April 30, 2003, unless they are extended by the Company. Information relating to securities issued under equity compensation plans is disclosed in response to "Item 5. Market for Registrant's Common Equity and Related Stockholder Matters". 29 Item 12. Security Ownership of Certain Beneficial Owners and Management. Set forth below is information as of January 1, 2003, as to each person owning of record or known by us, based on information provided to us by the persons named below and filings with the Securities and Exchange Commission, to own beneficially at least 5% of our common stock, each director, each officer listed in the Summary Compensation Table and all officers and directors as a group. Percent of ---------- Outstanding Common ------------------ Name and Address Shares Stock ---------------- ------ ----- John F. Phillips 221,427 5.5% 146 Nassau Avenue Islip, New York 11751 Edward D. Bright 198,172 4.9% Gerald O. Koop 179,665 4.4% James L. Conway 178,717 4.4% Anthony F. Grisanti 134,815 3.4% Joseph G. Sicinski 25,000 * Francis J. Calcagno 5,000 * John S.T. Gallagher 20,000 * All directors and officers as a group (seven 962,796 22.0% individuals) ------------- * Less than 1%. Except as set forth in the following paragraphs, each person has the sole voting and sole investment power and direct beneficial ownership of the shares. Each person is deemed to beneficially own shares of common stock issuable upon exercise of options or warrants which are exercisable on or within 60 days after the date as of which the information is provided. The number of shares owned by our directors and officers shown in the table includes shares of common stock which are issuable upon exercise of options and warrants that are exercisable at December 31, 2002 or will become exercisable within 60 days after that date. Set forth below is the number of shares issuable upon exercise of those options and warrants for each of our directors and the officers named in the Summary Compensation Table. Name Number ---- ------ John F. Phillips 83,750 Edward D. Bright 96,250 Gerald O. Koop 100,000 James L. Conway 68,250 Anthony F. Grisanti 34,750 All officers and directors as a group 413,000 The options and warrants held by Mr. Conway include warrants, exercisable at $12.00 per share, to purchase 34,000 held by Mr. Conway and 14,250 shares held by Mr. Conway's wife, as to which he disclaims beneficial ownership. These warrants are scheduled to expire on April 30, 2003. 30 Item 13. Certain Relationships and Related Transactions. In August 2001, we entered into an non exclusive investment banking agreement Dominick & Dominick, Inc., of which Mr. Francis J. Calcagno, one of our directors, is a senior managing director. Mr. Calcagno was not a director at the time we entered into this agreement with Dominick & Dominick. Dominick & Dominick holds warrants to purchase 100,000 shares of common stock at an exercise price of $5.45 per share. These warrants were issued pursuant to a nonexclusive investment banking agreement dated September 8, 1999. During 2002, this non exclusive investment banking agreement was terminated. We entered into a consulting agreement with Mr. Bright dated January 1, 2001, pursuant to which Mr. Bright is to devote 50% of his time to our business for a period of two years, with Mr. Bright having the right to extend the term for an additional year. Following the completion of the term, or earlier at the discretion of Mr. Bright, Mr. Bright continues as a consultant for an additional five years. Mr. Bright receives compensation at the annual rate of $75,000 during the consulting term, and we provide him with an automobile allowance and insurance benefits. Mr. Bright is eligible, at the discretion of the board, to participate in a bonus pool which may be established by the board. In the event that Mr. Bright's consultant relationship is terminated as a result of a change of control, we are to pay him as severance pay between 30 and 36 months compensation. We paid Mr. Bright total compensation of $87,000 for 2002, in addition to a bonus of $5,000. Item 14. Controls and Procedures Within the 90-day period prior to the filing of this annual report, an evaluation was performed under the supervision and with the participation of the Company's management, including the Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures to Exchange Act Rule 13a-14. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the design and operation of these disclosure controls and procedures were effective. There have been no significant changes in the Company's internal controls or in other factors that could significantly affect these controls subsequent to the date of their evaluation. 31 Sarbanes-Oxley Act Section 302 Certifications --------------------------------------------- I, James L. Conway certify that: 1. I have reviewed this annual report on Form 10-K of Netsmart Technologies, Inc. ("NTST"); 2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of NTST as of, and for, the periods presented in this annual report; 4. NTST's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for NTST and have: a. designed such disclosure controls and procedures to ensure that material information relating to NTST, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b. evaluated the effectiveness of NTST's disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the "Evaluation Date"); and c. presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. NTST's other certifying officer and I have disclosed, based on our most recent evaluation, to NTST's auditors and the audit committee of NTST's board of directors: a. all significant deficiencies n the design or operation of internal controls which could adversely affect NTST's ability to record, process, summarize and report financial data and have identified for NTST's auditors any material weaknesses in internal controls; and b. any fraud, whether or not material, that involves management or other employees who have a significant role in NTST's internal controls; and 6. NTST's other certifying officer and I have indicated in this annual report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: February 21, 2003 By: /s/ James L. Conway -------------------- James L. Conway Chief Executive Officer 32 I, Anthony F. Grisanti certify that: 1. I have reviewed this annual report on Form 10-K of Netsmart Technologies, Inc. ("NTST"); 2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of NTST as of, and for, the periods presented in this annual report; 4. NTST's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for NTST and have: a. designed such disclosure controls and procedures to ensure that material information relating to NTST, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b. evaluated the effectiveness of NTST's disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the "Evaluation Date"); and c. presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. NTST's other certifying officer and I have disclosed, based on our most recent evaluation, to NTST's auditors and the audit committee of NTST's board of directors: a. all significant deficiencies n the design or operation of internal controls which could adversely affect NTST's ability to record, process, summarize and report financial data and have identified for NTST's auditors any material weaknesses in internal controls; and b. any fraud, whether or not material, that involves management or other employees who have a significant role in NTST's internal controls; and 6. NTST's other certifying officer and I have indicated in this annual report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: February 21, 2003 By: /s/ Anthony F. Grisanti ----------------------- Anthony F. Grisanti Chief Financial Officer 33 Sarbanes-Oxley Act Section 906 Certifications --------------------------------------------- In connection with this annual report on Form 10-K of Netsmart Technologies, Inc., for the period ended December 31, 2002, I James L. Conway, Chief Executive Officer of Netsmart Technologies, Inc., hereby certify pursuant to 18 U.S.C.ss. 1350, as adopted pursuant toss.906 of the Sarbanes-Oxley Act of 2002, that: 1. this Form 10-K for the period ended December 31, 2002 fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 2. the information contained in this Form 10-K for the period ended December 31, 2002 fairly presents, in all material respects, the financial condition and results of operations of Netsmart Technologies, Inc. Date: February 21, 2003 By: /s/ James L. Conway ------------------- James L. Conway Chief Executive Officer In connection with this annual report on Form 10-K of Netsmart Technologies, Inc. for the period ended December 31, 2002, I, Anthony F. Grisanti, Chief Financial Officer of Netsmart Technologies, Inc., hereby certify pursuant to 18 U.S.C.ss. 1350, as adopted pursuant toss.906 of the Sarbanes-Oxley Act of 2002, that: 1. this Form 10-K for the period ended December 31, 2002 fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 2. the information contained in this Form 10-K for the period ended December 31, 2002 fairly presents, in all material respects, the financial condition and results of operations of Netsmart Technologies, Inc. Date: February 21, 2003 By: /s/Anthony F. Grisanti ---------------------- Anthony F. Grisanti Chief Financial Officer Part IV Item 15. Exhibits, Financial Statements Schedules and Reports on Form 8-K. 34 1. Financial Statements Report of Marcum & Kliegman LLP Report of Eisner LLP Consolidated Balance Sheets as of December 31, 2002 and 2001 Consolidated Statements of Income for the Years Ended December 31, 2002, 2001 and 2000 Consolidated Statements of Stockholders' Equity for the Years Ended December 31, 2002, 2001 and 2000 Consolidated Statements of Cash Flows for the Years Ended December 31, 2002, 2001 and 2000 Notes to Consolidated Financial Statements 2. Financial Statement Schedules None 3. Reports on Form 8-K None 4. Exhibits 3.1(1) Restated Certificate of Incorporation, as amended 3.2(1) By-Laws 10.1(2) Employment Agreement dated January 1, 2001, between the Registrant and James L. Conway. 10.2(2) Employment Agreement dated January 1, 2001, between the Registrant and John F. Phillips. 10.3(2) Employment Agreement dated January 1, 2001, between the Registrant and Gerald O. Koop. 10.4(2) Employment Agreement dated January 1, 2001, between the Registrant and Anthony F. Grisanti. 10.5(2) Consulting Agreement dated January 1, 2001, between the Registrant and Edward D. Bright 10.6(1) 1993 Long-Term Incentive Plan. 10.7(3) 1998 Long-Term Incentive Plan. 10.8(4) 1999 Long-Term Incentive Plan. 10.9(5) 2001 Long-Term Incentive Plan. 10.10(4) 1999 Employee Stock Purchase Plan 10.11(2) Agreement dated June 1, 2001, between the Registrant and Fleet Bank. 10.12(6) AIMS Acquisition Agreement 21.1 Subsidiaries of the Registrant. 23.1 Independent Auditors' Consent 25.1 Powers of attorney (See Signature Page) ---------- (1) Filed as an exhibit to the Registrant's registration statement on Form S-1, File No. 333-2550, which was declared effective by the Commission on August 13, 1996, and incorporated herein by reference. (2) Filed herewith. (3) Filed as an appendix to the Registrant's proxy statement dated September 30, 1999, relating to its 1999 Annual Meeting of Stockholders and incorporated herein by reference. (4) Filed as an appendix to the Registrant's proxy statement dated November 9, 2000, relating to its 2000 Annual Meeting of Stockholders and incorporated herein by reference. (5) Filed as an appendix to the Registrant's proxy statement dated November 14, 2002, relating to its 2002 Special Meeting of Stockholders held on January 9, 2003 and incorporated herein by reference. (6) Filed as an exhibit to the Registrant's 8-K dated May 10, 2001. 35 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES F-1 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES -------------------------------------------------------------------------------- INDEX -------------------------------------------------------------------------------- Page to Page ------------ Independent Auditors' Report - Marcum & Kliegman LLP...............F-3 Independent Auditors' Report - Eisner, LLP.........................F-4 Consolidated Balance Sheets........................................F-5......F-6 Consolidated Statements of Income..................................F-7......F-8 Consolidated Statements of Stockholders' Equity....................F-9 Consolidated Statements of Cash Flows..............................F-10.....F-12 Notes to Consolidated Financial Statements ........................F-13.....F-30 . . . . . . . . . . . F-2 INDEPENDENT AUDITORS' REPORT Board of Directors and Stockholders of Netsmart Technologies, Inc. We have audited the accompanying consolidated balance sheet of Netsmart Technologies, Inc. and subsidiaries as of December 31, 2002 and the related consolidated statements of income, stockholders' equity and cash flows for the year then ended. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Netsmart Technologies, Inc. and its subsidiaries as of December 31, 2002, and the consolidated results of their operations and their consolidated cash flows for the year then ended, in conformity with accounting principles generally accepted in the United States of America. /s/* --------------------- Marcum & Kliegman LLP Woodbury, New York February 3, 2003 F-3 INDEPENDENT AUDITORS' REPORT Board of Directors and Stockholders of Netsmart Technologies, Inc. We have audited the accompanying consolidated balance sheet of Netsmart Technologies, Inc. and subsidiaries as of December 31, 2001 and the related consolidated statements of income, stockholders' equity and cash flows for each of the years in the two year period ended December 31, 2001. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements enumerated above present fairly, in all material respects, the consolidated financial position of Netsmart Technologies, Inc. and its subsidiaries as of December 31, 2001, and the consolidated results of their operations and their consolidated cash flows for each of the years in the two year period ended December 31, 2001, in conformity with accounting principles generally accepted in the United States of America. /s/* -------------- Eisner LLP (formerly Richard A. Eisner & Company LLP) New York, New York February 15, 2002 F-4 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES -------------------------------------------------------------------------------- CONSOLIDATED BALANCE SHEETS -------------------------------------------------------------------------------- December 31, 2002 2001 ---- ---- Assets: Current Assets: Cash and Cash Equivalents $ 7,251,740 $ 3,837,226 Accounts Receivable - Net 7,058,855 5,876,970 Costs and Estimated Profits in Excess of Interim Billings 3,857,522 3,783,356 Deferred taxes 900,000 500,000 Other Current Assets 196,577 128,232 ----------- ---------- Total Current Assets 19,264,694 14,125,784 ----------- ---------- Property and Equipment - Net 364,306 366,356 ----------- ---------- Other Assets: Software Development Costs - Net 382,387 686,301 Customer Lists - Net 2,141,855 2,618,145 Other Assets 121,419 210,787 ----------- ---------- Total Other Assets 2,645,661 3,515,233 ----------- ---------- Total Assets $22,274,661 $18,007,373 ========== ========== See Notes to Consolidated Financial Statements. F-5 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES -------------------------------------------------------------------------------- CONSOLIDATED BALANCE SHEETS -------------------------------------------------------------------------------- December 31, 2002 2001 ---- ---- Liabilities and Stockholders' Equity: Current Liabilities: Current Portion - Long Term Debt $ 500,000 $ 500,000 Current Portion Capital Lease Obligations 9,886 28,905 Accounts Payable 1,166,145 688,682 Accrued Expenses 922,417 359,908 Interim Billings in Excess of Costs and Estimated Profits 5,914,970 3,959,230 Deferred Revenue 1,095,412 685,569 ------------ ----------- Total Current Liabilities 9,608,830 6,222,294 ------------ ----------- Capital Lease Obligations - Less current portion 1,864 12,519 Long Term Debt - Less current portion 1,250,012 1,750,004 Interest Rate Swap at Fair Value 107,713 74,875 ------------ ----------- Total Non Current Liabilities 1,359,589 1,837,398 ------------ ----------- Commitments and Contingencies Stockholders' Equity: Preferred Stock - $.01 Par Value, 3,000,000 Shares Authorized; None issued and outstanding -- -- Common Stock - $.01 Par Value; Authorized 15,000,000 Shares; Issued 4,046,430 shares at December 31, 2002, 3,719,247 shares at December 31, 2001 40,464 37,192 Additional Paid in Capital 21,411,777 20,856,166 Unearned Compensation (14,400) -- Accumulated Comprehensive loss - Interest Rate Swap (107,713) (74,875) Accumulated Deficit (9,375,774) (10,570,992) ---------- ---------- 11,954,354 10,247,491 Less: cost of shares of Common Stock held in treasury - 89,797 at December 31, 2002 and 28,038 shares at December 31, 2001 648,112 299,810 ---------- ---------- Total Stockholders' Equity 11,306,242 9,947,681 ---------- ---------- Total Liabilities and Stockholders' Equity $22,274,661 $ 18,007,373 ========== ========== See Notes to Consolidated Financial Statements. F-6 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES -------------------------------------------------------------------------------- CONSOLIDATED STATEMENTS OF INCOME -------------------------------------------------------------------------------- Year ended December 31, 2002 2001 2000 ---- ---- ---- Revenues: Software and Related Systems and Services: General $13,921,449 $10,885,337 $14,387,256 Maintenance Contract Services 6,247,336 5,191,986 3,520,717 ---------- ---------- ---------- Total Software and Related Systems and Services 20,168,785 16,077,323 17,907,973 Data Center Services 1,957,392 2,042,098 2,262,676 ---------- ---------- ---------- Total Revenues 22,126,177 18,119,421 20,170,649 ---------- ---------- ---------- Cost of Revenues: Software and Related Systems and Services: General 10,184,637 7,367,949 8,645,275 Maintenance Contract Services 3,348,217 3,614,336 2,285,663 ---------- ---------- ---------- Total Software and Related Systems and Services 13,532,854 10,982,285 10,930,938 Data Center Services 1,011,602 1,018,950 1,024,523 ---------- ---------- ---------- Total Cost of Revenues 14,544,456 12,001,235 11,955,461 ---------- ---------- ---------- Gross Profit 7,581,721 6,118,186 8,215,188 ---------- ---------- ---------- Selling, General and Administrative Expenses 5,168,184 4,384,291 4,714,829 Research and Development 1,318,124 1,334,577 1,359,781 ---------- ---------- ---------- Total 6,486,308 5,718,868 6,074,610 ---------- ---------- ---------- Income from Continuing Operations before Interest Expense 1,095,413 399,318 2,140,578 Interest and Other Income 46,115 71,742 -- Interest and Other Expense 262,310 186,638 161,386 ---------- ---------- ---------- Income from Continuing Operations before Income Tax (Benefit) 879,218 284,422 1,979,192 Income Tax (Benefit) (316,000) (31,000) (336,827) ---------- --------- ---------- Income from Continuing Operations 1,195,218 315,422 2,316,019 ---------- --------- ---------- See Notes to Consolidated Financial Statements. F-7 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES -------------------------------------------------------------------------------- CONSOLIDATED STATEMENTS OF INCOME -------------------------------------------------------------------------------- Year ended December 31, 2002 2001 2000 ---- ---- ---- Discontinued Operations: Gain on Sale of Discontinued Operations -- -- 70,000 --------- ---------- --------- Net Income $1,195,218 $ 315,422 $2,386,019 ========= ========== ========= Earnings Per Share of Common Stock: Basic: Income from Continuing Operations $ .32 $ .09 .69 Income from Discontinued Operations -- -- .02 --------- ---------- --------- Net Income $ .32 $ .09 $ .71 ========= ========== ========= Weighted Average Number of Shares of Common Stock Outstanding 3,748,537 3,618,260 3,367,005 ========= ========= ========= Diluted: Income from Continuing Operations $ .29 $ .08 $ .61 Income from Discontinued Operations -- -- .02 --------- --------- --------- Net Income $ .29 $ .08 $ .63 ========= ========= ========= Weighted Average Number of Shares of Common Stock and Common Stock Equivalents Outstanding 4,153,484 3,871,876 3,770,992 ========= ========= ========= See Notes to Consolidated Financial Statements. F-8 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES ------------------------------------------------------------------------------------------------------------------------------------ CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY ------------------------------------------------------------------------------------------------------------------------------------ Additional Accumulated ---------- ----------- Paid-in Comprehensive ------- ------------- Capital Loss Total ------- ---- ----- Common Stock Common Unearned Accumulated Interest Rate Comprehensive Treasury Shares Stockholders' ------------ ------ -------- ----------- ------------- ------------- --------------- ------------ Shares Amount Stock Compensation Deficit Swap Income Shares Amount Equity ------ ------ ----- ------------ ------- ---- ------ ------ ------ ------ Balance - January 1, 2000 2,988,738 $29,887 $18,657,579 $ -- $(13,272,433) $ -- $ -- 5,333 $ (60,000) $ 5,355,033 Common Stock Issued - Exercise of Options 328,321 3,283 378,258 -- -- -- -- 22,705 (239,810) 141,731 Common Stock Issued - Exercise of Warrants 192,105 1,921 1,137,709 -- -- -- -- -- -- 1,139,630 Common Stock Issued - Acquisition 15,528 155 99,845 -- -- -- -- -- -- 100,000 Issuance and Extension of Warrants -- -- 181,000 -- -- -- -- -- -- 181,000 Net Income -- -- -- -- 2,386,019 -- 2,386,019 2,386,019 --------- ------ ---------- ------ ---------- ------- --------- ------ ------- ---------- $2,386,019 ========= Balance - December 31, 2000 3,524,692 35,246 20,454,391 -- (10,886,414) -- $ -- 28,038 (299,810) 9,303,413 Common Stock Issued - Exercise of Options 14,555 146 21,688 -- -- -- -- -- -- 21,834 Common Stock Issued - Acquisition 180,000 1,800 374,400 -- -- -- -- -- -- 376,200 Issuance and Extension of Warrants -- -- 5,687 -- -- -- -- -- -- 5,687 Change in Fair Value of Interest Rate Swap -- -- -- -- -- (74,875) (74,875) -- -- (74,875) Net Income -- -- -- -- 315,422 -- 315,422 -- -- 315,422 --------- ------ ---------- ------ ---------- ------- --------- ------ ------- ---------- $ 240,547 ========= Balance - December 31, 2001 3,719,247 37,192 20,856,166 -- (10,570,992) (74,875) 28,038 (299,810) 9,947,681 Common Stock Issued - Exercise of Options 327,183 3,272 501,938 -- -- --$ -- 61,759 (348,302) 156,908 Issuance of Warrants and Options -- -- 53,673 (14,400) -- -- -- -- -- 39,273 Change in Fair Value of Interest Rate Swap -- -- -- -- -- (32,838) (32,838) -- -- (32,838) Net Income -- -- -- -- 1,195,218 -- 1,195,218 -- -- 1,195,218 --------- ------ ---------- ------ ---------- ------- --------- ------ ------- ---------- $1,162,380 Balance - December 31, 2002 4,046,430 $40,464 $21,411,777 $(14,400) $(9,375,774) $(107,713) 89,797 $(648,112) $11,306,242 See Notes to Consolidated Financial Statements. F-9 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES -------------------------------------------------------------------------------- CONSOLIDATED STATEMENTS OF CASH FLOWS -------------------------------------------------------------------------------- Year ended December 31, 2002 2001 2000 ---- ---- ---- Operating Activities: Income from Continuing Operations $ 1,195,218 $ 315,422 $ 2,316,019 --------- ---------- --------- Adjustments to Reconcile Income from Continuing Operations to Net Cash Provided by Operating Activities: Depreciation and Amortization 1,036,721 1,010,821 717,776 Costs Related to Issuance of warrants and options for services 39,273 5,687 181,000 Provision for Doubtful Accounts 370,000 340,000 330,000 Changes in Assets and Liabilities: [Increase] Decrease in: Accounts Receivable (1,551,885) (1,528,372) 771,136 Costs and Estimated Profits in Excess of Interim Billings (74,166) 284,899 184,817 Deferred Taxes (400,000) (6,000) (494,000) Other Current Assets (68,345) 16,710 22,574 Other Assets 89,368 (124,574) 76,259 Increase [Decrease] in: Accounts Payable 477,463 (118,616) (1,754,789) Accrued Expenses 562,509 (794,739) (88,901) Interim Billings in Excess of Costs and Estimated Profits 1,955,740 413,547 (400,150) Deferred Revenue 409,843 77,125 519,898 --------- --------- --------- Total Adjustments 2,846,521 (423,512) 65,620 --------- --------- --------- Net Cash Provided (Used In) by Operating Activities 4,041,739 (108,090) 2,381,639 --------- --------- --------- Investing Activities: Acquisition of Property and Equipment (254,467) (120,765) (223,491) Net Cost of AIMS Acquisition -- (589,914) -- Software Development Costs -- -- (536,100) Cash Provided by Discontinued Operations -- -- 220,000 --------- --------- --------- Net Cash Used In Investing Activities (254,467) (710,679) (539,591) --------- --------- --------- See Notes to Consolidated Financial Statements. F-10 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES -------------------------------------------------------------------------------- CONSOLIDATED STATEMENTS OF CASH FLOWS -------------------------------------------------------------------------------- Year ended December 31, ---------------------- 2002 2001 2000 ---- ---- ---- Financing Activities: Payment of Short-Term Notes -- -- (882,404) Proceeds from Term Loan -- 2,500,000 Payment of Capitalized Lease Obligations (29,674) (34,790) (27,047) Net Proceeds from Warrant Exercise -- -- 1,139,630 Net Proceeds from Stock Option Exercise 156,908 21,834 141,731 Payments of Term Loan (499,992) (249,996) -- --------- --------- --------- Net Cash (Used in) Provided by Financing Activities (372,758) 2,237,048 371,910 --------- --------- --------- Net Increase in Cash and Cash Equivalents 3,414,514 1,418,279 2,213,958 Cash and Cash Equivalents - Beginning of Year 3,837,226 2,418,947 204,989 ---------- --------- --------- Cash and Cash Equivalents - End of Year $7,251,740 $3,837,226 $2,418,947 ========== ========== ========== Supplemental Disclosure of Cash Flow Information: Cash paid during the years for: Interest $ 167,542 $ 135,566 $ 172,556 Income Taxes $ 41,517 $ 87,859 $ 157,173 Supplemental Disclosures of Non-Cash Investing and Financing Activities: Year ended December 31, 2002: During 2002, stock options to purchase 327,183 shares of common stock were exercised and proceeds of $505,210 includes $348,302, representing the market value of the Company's common stock which was received for the exercise price of certain of these options. The fair value of the interest rate swap calculated at December 31, 2002 was $107,713. Year ended December 31, 2001: The Company issued 180,000 shares of common stock related to the AIMS acquisition. These shares were valued at $376,200 which was the market value at the date of grant. The Company also recorded a liability of $194,986 for contract obligations assumed. The fair value of the interest rate swap calculated at December 31, 2001 was $74,875. F-11 Year ended December 31, 2000: The Company issued 15,528 shares of common stock to acquire the Connex suite of managed care and employee assistance program information systems software. These shares were valued at $100,000 which was the market value on date of issuance. During 2000, stock options to purchase 328,321 shares of common stock were exercised and proceeds of $381,541 includes $239,810, representing the market value of 22,705 shares of the Company's common stock which was received for the exercise price of certain of these options. During 2000, the Company entered into a capitalized lease obligation to purchase equipment in the amount of $13,249. See Notes to Consolidated Financial Statements F-12 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #1 -------------------------------------------------------------------------------- [1] The Company Netsmart Technologies, Inc. and subsidiaries (the "Company") licenses and installs its proprietary software products, operates an established service bureau and enters into long term maintenance agreements with behavioral health and public health organizations, methadone clinics and other substance abuse facilities throughout the United States. During 2001, the Company acquired the intellectual property, customer contracts and certain other assets of Advanced Institutional Management Systems ("AIMS"). The acquisition was accounted for under the purchase method of accounting. The principal assets acquired were the AIMS customer base and the rights to AIMS Correctional and Public Health Systems software. The purchase price consisted of 180,000 shares of the Company's common stock, valued at $376,200 and $500,000 cash. In addition, the Company may issue up to 100,000 additional shares of common stock, based on revenue derived through April 2004 from new contracts for the AIMS systems. The value of such shares, if issued, will be charged to operations. The Company also assumed certain contract obligations. The Company has allocated $194,986 of assumed contract obligations to the purchase price. The cost of the acquisition was $1,161,100, of which $167,000 was allocated to software development and $994,100 to customer lists. The Company is amortizing the purchased software over a three-year life and the customer lists over a seven-year life. [2] Summary of Significant Accounting Policies Principles of Consolidation - The consolidated financial statements include Netsmart Technologies, Inc. ("Netsmart"), and its wholly-owned subsidiary, Creative Socio-Medics Corp. ("CSM"). In addition, the results of operations from the AIMS acquisition is included from May 2001. All intercompany transactions are eliminated in consolidation. Netsmart owned an 80% interest in a joint venture, PsyMedX. No minority interest related to the joint venture has been recorded, since the joint venture partner was in breach of the joint venture agreement and in 2001 ceased to exist. Estimates - The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Cash and Cash Equivalents - The Company considers all highly liquid instruments purchased with a maturity of three months or less to be cash equivalents. Cash equivalents totaled approximately $2,064,000 and $2,035,000 at December 31, 2002 and 2001 respectively. Concentration of Credit Risk - The Company extends credit to customers which results in accounts receivable arising from its normal business activities. The Company does not require collateral or other security to support financial instruments subject to credit risk. The Company routinely assesses the financial strength of its customers and based upon factors surrounding the credit risk of the customers believes that its accounts receivable credit risk exposure is limited. The Company's behavioral health information systems are marketed to specialized care facilities, many of which are operated by government entities and include entitlement programs. During the years ended December 31, 2002, 2001 and 2000, approximately 52%, 40% and 51% respectively, of the Company's revenue were generated from contracts directly or indirectly with government agencies. During the years ended December 31, 2002, 2001 and 2000, no one customer accounted for more than 10% of revenue. F-13 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #2 -------------------------------------------------------------------------------- [2] Summary of Significant Accounting Policies - [Continued] The Company places its cash and cash equivalents with high credit quality financial institutions. The amount on deposit in any one institution that exceeds federally insured limits is subject to credit risk. At December 31, 2002 and 2001, cash and cash equivalent balances of $7.1 million and $3.6 million respectively, were held at a financial institution in excess of federally insured limits. Revenue Recognition - The Company recognizes revenue principally from the licensing of its software and maintenance services rendered in connection with such licensing activities. Information processing revenue is recognized in the period in which the service is provided. Maintenance contract revenue is recognized on a straight-line basis over the life of the respective contract. The Company also derives revenue from the sale of third party hardware and software which is recognized based upon the terms of each contract. The above sources of revenue which do not require significant customization or modification are recognized when, persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed and determinable and collectibility is probable. In addition, consulting revenue is recognized when the services are rendered. Software development revenue from time-and-materials contracts, which require customization and modification, are recognized as services are performed. Revenue from fixed price software development contracts and revenue under license agreements which require significant modification of the software package to the customer's specifications, are recognized on the estimated percentage-of-completion method. Progress towards completion on a contract is measured using the units of work performed method. Revisions in cost estimates and recognition of losses on these contracts are reflected in the accounting period in which the facts become known. Contract terms provide for billing schedules that differ from revenue recognition and give rise to costs and estimated profits in excess of billings, and billings in excess of costs and estimated profits. Deferred revenue represents revenue billed and collected but not yet earned. The cost of maintenance revenue, which consists solely of staff payroll and applicable overhead, is expensed as incurred. Property and Equipment and Depreciation - Property and equipment is stated at cost less accumulated depreciation. Depreciation of property and equipment is computed using the straight-line method at rates adequate to allocate the cost of applicable assets over their expected useful lives. Amortization of leasehold improvements is computed using the shorter of the lease term or the expected useful life of these assets. Estimated useful lives are as follows: Equipment 3-5 Years Furniture and Fixtures 5 Years Leasehold Improvements 2-5 Years Capitalized Software Development Costs - Capitalization of computer software development costs begins upon the establishment of technological feasibility. Technological feasibility for the Company's computer software products is generally based upon achievement of a detail program design free of high risk development issues. The establishment of technological feasibility and the ongoing assessment of recoverability of capitalized computer software development costs requires considerable judgment by management with respect to certain external factors, including, but not limited to, technological feasibility, anticipated future gross revenue, estimated economic life and changes in software and hardware technology. Prior to reaching technological feasibility these costs are expensed as incurred and included in research and development. Amortization of capitalized computer software development costs commences when the related products become available for general release to customers. Amortization is provided on a product by product basis. The annual amortization is the greater of the amount computed using (a) the ratio that current gross revenue F-14 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #3 -------------------------------------------------------------------------------- [2] Summary of Significant Accounting Policies - [Continued] for a product bear to the total of current and anticipated future gross revenue for that product or (b) the straight-line method over the remaining estimated economic life of the product. The estimated life of these products range from 3 to 5 years. The Company periodically performs reviews of the recoverability of such capitalized software costs. At the time a determination is made that capitalized amounts are not recoverable based on the estimated cash flows to be generated from the applicable software, any remaining capitalized amounts are written off. During 2000, the Company acquired the Connex suite of managed care and employee assistance program information systems. The acquisition price consisted of approximately $47,000 in cash and 15,528 shares of Netsmart's common stock valued at $100,000. The purchase price was allocated to computer software in the amount of $147,000. During 2000, the Company made additional enhancements to the purchased software in the amount of $270,000. As of December 31, 2002, the Company has invested approximately $417,000 on this effort of which $170,000 was unamortized. Information related to capitalized software costs applicable to continuing operations is as follows: Year ended December 31, 2002 2001 2000 ----------------------- ---- ---- ---- Beginning of Year $ 686,301 $ 822,645 $ 310,722 Capitalized -- 167,000 636,100 Amortization (303,914) (303,344) (124,177) --------- -------- -------- Net $ 382,387 $ 686,301 $ 822,645 ========= ======== ======== Customer Lists - Customer lists represent a listing of customers obtained through the acquisitions of CSM, Johnson and AIMS to which the Company can market its products. Customer lists are being amortized on the straight-line method over an estimated useful life of 12 years for the CSM and Johnson lists and 7 years for the AIMS list. Customer lists at December 31, 2002 and 2001 are as follows: December 31, ------------ 2002 2001 ---- ---- Customer Lists $5,100,323 $5,100,323 Less: Accumulated Amortization 2,958,468 2,482,178 ----------- ----------- Net $2,141,855 $2,618,145 ========== ========== Amortization expense amounted to $476,290, $440,787 and $334,276, respectively, for the years ended December 31, 2002, 2001 and 2000. Pursuant to Statement of Financial Accounting Standards ("SFAS") No. 144, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed of", the Company evaluates its long-lived assets for financial impairment, and continues to evaluate them as events or changes in circumstances indicate that the carrying amount of such assets may not be fully recoverable. The Company evaluates the recoverability of long-lived assets by measuring the carrying amount of the assets against the estimated undiscounted future cash flows associated with them. At the time such evaluations indicate that the future undiscounted cash flows of certain long-lived assets are not sufficient to recover the carrying value of such assets, the assets are adjusted to their fair values. The F-15 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #4 -------------------------------------------------------------------------------- [2] Summary of Significant Accounting Policies - [Continued] provisions of these interpretations that are applicable to the Company were implemented on a prospective basis as of January 1, 2002, which had no material effect on the Company's consolidated financial position or results of operations. Stock Options and Similar Equity Instruments - At December 31, 2002, the Company had three stock-based employee compensation plans, which are described more fully in Note 13. As permitted under SFAS No. 148, "Accounting for Stock-Based Compensation--Transition and Disclosure", which amended SFAS No. 123 ("SFAS 123"), "Accounting for Stock-Based Compensation", the Company has elected to continue to follow the intrinsic value method in accounting for its stock-based employee compensation arrangements as defined by Accounting Principles Board Opinion ("APB") No. 25, "Accounting for Stock Issued to Employees", and related interpretations including "Financial Accounting Standards Board Interpretation No. 44, Accounting for Certain Transactions Involving Stock Compensation", an interpretation of APB No. 25. No stock-based employee compensation cost is reflected in net income, as all options granted under those plans had an exercise price equal to the market value of the underlying common stock on the date of grant. The following table illustrates the effect on net income and earnings per share if the Company had applied the fair value recognition provisions of SFAS 123 to stock-based employee compensation: Year ended December 31, 2002 2001 2000 ---- ---- ---- Net Income as Reported $1,195,218 $ 315,422 $2,386,019 Deduct: Total stock-based employee compensation expense determined under fair value-based method for all awards, net of related tax effect 123,952 473,749 94,022 --------- --------- --------- Pro Forma Net Income (Loss) $1,071,266 $ (158,327) $2,291,997 ========= ========= ========= Basic Net Income Per Share as Reported $ .32 $ .09 $ .71 ========= ========= ========= Basic Pro Forma Net Income (Loss) Per Share $ .29 $ (.04) $ .68 ========= ========= ========= Diluted Net Income Per Share as Reported $ .29 $ .08 $ .63 ========= ========= ========= Diluted Pro Forma Net Income (Loss) Per Share $ .26 $ (.04) $ .61 ========= ========= ========= The fair value of options at date of grant was estimated using the Black-Scholes fair value based method with the following weighted average assumptions: 2002 2001 2000 ---- ---- ---- Expected Life (Years) 5 5 5 Interest Rate 4.00% 4.00% 5.50% Annual Rate of Dividends 0% 0% 0% Volatility 63% 60% 57% F-16 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #5 -------------------------------------------------------------------------------- [2] Summary of Significant Accounting Policies - [Continued] The weighted average fair value of options at date of grant using the fair value based method during 2002, 2001 and 2000 is estimated at $1.42, $1.45 and $1.50 respectively Earnings Per Share - Basic earnings per share of common stock is computed by dividing income from continuing operations and net income by the weighted average number of shares of common stock outstanding during the period. Diluted earnings per share reflects the amount of earnings for the period available to each share of common stock outstanding during the reporting period, giving effect to all potentially dilutive shares of common stock from the potential exercise of stock options and warrants. The computation of diluted earnings per share does not assume conversion, exercise or contingent issuance of securities that would have an antidilutive effect on earnings per share (i.e. improving earnings per share). The dilutive effect of outstanding options and warrants and their equivalents are reflected in dilutive earnings per share by the application of the treasury stock method. Options and warrants will have a dilutive effect only when the average market price of the common stock during the period exceeds the exercise price of the options or warrants. The Company had potentially dilutive options and warrants outstanding of 729,702, 723,385 and 974,275 during the years ended December 31, 2002, 2001 and 2000, respectively. The following table sets forth the computation of basic and diluted earnings per share: Year ended December 31, ---------------------- 2002 2001 2000 ---- ---- ---- Numerator: Income from continuing operations $1,195,218 $ 315,422 $2,316,019 Discontinued operations: Gain on sale of discontinued operations -- -- 70,000 --------- --------- --------- Net income available to common stockholders $1,195,218 $ 315,422 $2,386,019 ========= ========= ========= Denominator: Weighted average shares 3,748,537 3,618,260 3,367,005 --------- --------- --------- Effect of dilutive securities: Employee stock options 395,668 253,616 403,987 Stock warrants 9,279 -- -- --------- --------- -------- Dilutive potential common shares 404,947 253,616 403,987 --------- --------- -------- Denominator for diluted earnings per share-adjusted weighted average shares after assumed conversions 4,153,484 3,871,876 3,770,992 ========= ========= ========= Advertising - Advertising costs are expensed as incurred. Advertising expense amounted to $139,110, $290,146 and $226,024 for the years ended December 31, 2002, 2001 and 2000, respectively. Reclassification - Certain prior years' amounts have been reclassified to conform to the current year's presentation. F-17 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #6 -------------------------------------------------------------------------------- [2] Summary of Significant Accounting Policies - [Continued] Financial Instruments - Effective June 2001 the Company adopted SFAS No. 133, "Accounting for Derivative instruments and Hedging Activities" as amended. SFAS No. 133 requires the recognition of all derivative instruments as either assets or liabilities on the balance sheet measured at fair value. Generally, increases or decreases in the fair value of derivative instrument will be recognized as gains or losses in earnings in the period of change. If the derivative instrument is designated and qualifies as a cash flow hedge, the change in fair value of the derivative instrument will be recorded as a separate component of stockholders' equity. The Company entered into an interest rate swap to hedge exposure related to changes in the LIBOR rate. Before entering into a derivative transaction for hedging purposes, it is determined that a high degree of initial effectiveness exists between the change in value of the hedged item and the change in the value of the determinative instrument from movement in interest rates. High effectiveness means that the change in the value of the derivative instrument will effectively offset the change in the fair value of the hedged item. The effectiveness of each hedged item is measured throughout the hedged period. Any hedge ineffectiveness as defined by SFAS No. 133 is recognized in the income statement. New Accounting Pronouncements - In June 2001, the Financial Accounting Standards Board ("FASB") issued SFAS No. 141, "Business Combinations," and SFAS No. 142, "Goodwill and Other Intangible Assets". The provisions of these interpretations that are applicable to the Company were implemented on a prospective basis as of January 1, 2002, which had no material effect on the Company's consolidated financial position or results of operations. In April 2002, the FASB issued SFAS No. 145, "Rescission of FASB Statements No. 4, 44 and 64, Amendment of FASB Statement No. 13, and Technical Corrections". SFAS No. 145 requires that gains and losses from extinguishment of debt be classified as extraordinary items only if they meet the criteria in Accounting Principles Board Opinion No. 30 ("Opinion No. 30"). Applying the provisions of Opinion No. 30 will distinguish transactions that are part of an entity's recurring operations from those that are unusual and infrequent that meets the criteria for classification as an extraordinary item. The Company is required to adopt SFAS No. 145 no later than the first quarter of fiscal 2003, although early adoption is allowed. The adoption of this standard is not expected to have a material effect on the Company's consolidated financial position and results of operations. In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities." SFAS No. 146 addresses accounting and reporting for costs associated with exit or disposal activities and nullifies Emerging Issues Task Force Issue No. 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (Including Certain Costs Incurred in a Restructuring)". SFAS No. 146 requires that a liability for a cost associated with an exit or disposal activity be recognized and measured initially at fair value when the liability is incurred. SFAS No. 146 is effective for exit or disposal activities that are initiated after December 31, 2002, with early application encouraged. The adoption of this standard is not expected to have a material effect on the Company's consolidated financial position or results of operations. In November 2002, the FASB issued Interpretation No. 45, ("FIN 45") "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others." FIN 45 requires a company, at the time it issues a guarantee, to recognize an initial liability for the fair value of obligations assumed under the guarantee and elaborates on existing disclosure requirements related to guarantees and warranties. The initial recognition requirements of FIN 45 are F-18 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #7 -------------------------------------------------------------------------------- [2] Summary of Significant Accounting Policies - [Continued] effective for guarantees issued or modified after December 31, 2002 and adoption of the disclosure requirements are effective for the Company as of December 31, 2002. The Company does not expect that the adoption of the recognition requirements of FIN 45 will have a material effect on its consolidated financial position or results of operations. In January 2003, the FASB issued Interpretation No. 46 ("FIN 46"), "Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51." FIN 46 requires certain variable interest entities to be consolidated by the primary beneficiary of the entity if the equity investors in the entity do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional financial support from other parties. FIN 46 is effective for all new variable interest entities created or acquired after January 31, 2003. For variable interest entities created or acquired prior to February 1, 2003, the provisions of FIN 46 must be applied for the first interim or annual period beginning after June 15, 2003. The Company does not expect the adoption of FIN 46 will have a material effect on its consolidated financial position or results of operations. [3] Accounts Receivable Accounts receivable is shown net of allowance for doubtful accounts of $530,640 and $357,994 at December 31, 2002 and 2001 respectively. The changes in the allowance for doubtful accounts are summarized as follows: Year Ended December 31, ---------------------- 2002 2001 2000 ---- ---- ---- Beginning Balance $ 357,994 $ 370,222 $ 305,226 Provision for Doubtful Accounts 370,000 340,000 330,000 Charge-offs (197,354) (352,228) (265,004) ------- ------- ------- Ending Balance $ 530,640 $ 357,994 $ 370,222 ======= ======= ======= [4] Costs, estimated profits, and billings on uncompleted contracts are summarized as follows: December 31, ----------- 2002 2001 ---- ---- Costs Incurred on Uncompleted Contracts $ 18,599,730 $ 16,065,533 Estimated Profits 10,501,200 8,803,818 ---------- ---------- Total 29,100,930 24,869,351 Billings to Date 31,158,378 25,045,225 ---------- ---------- Net $ (2,057,448) $ (175,874) ========== ========== Included in the accompanying consolidated balance sheet under the following captions: Costs and estimated profits in excess of interim billings $ 3,857,522 $ 3,783,356 Interim billings in excess of costs and estimated profits (5,914,970) (3,959,230) --------- ---------- Net $ (2,057,448) $ (175,874) ========= ========== F-19 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #8 -------------------------------------------------------------------------------- [5] Discontinued Operations During 1998 the Company discontinued its CarteSmart division which included its interest in a joint venture. On June 30, 1998, the Company sold this division, with an option to purchase the Company's interest in the joint venture if the other party to the venture did not elect to acquire the Company's interest, to Granite Technologies, Inc. ("Granite"), a corporation formed by the former management of the division. Granite issued to the Company its $500,000 promissory note and an equity interest in Granite equal to 20% at the time of transaction. Granite also agreed to pay certain royalties to the Company. The note was subject to cancellation if the other party to the joint venture elected to purchase the Company's interest. As the Company had virtually no influence over the financing and operating policies of Granite, the interest in Granite was accounted for using the cost method. During 2000, the Company's 20% interest in Granite was diluted to 13% as a result of additional equity issued by Granite to third parties. During 2001, Granite was purchased by The Finx Group, Inc. ("Finx") and the Company received 496,124 restricted shares of Finx for its 13% interest in Granite. The Finx shares are traded on the OTC Bulletin Board. During 2001, the Company advanced Granite $39,490 for working capital purposes. In December 2001, Finx repaid the advance with 79,661 shares of its common stock. At December 31, 2001, the Company valued its aggregate holding in Finx, consisting of 575,785 shares at $69,490. At December 31, 2002, the Company reassessed its value in the Finx stock and reduced it by $57,974 to $11,516. The adjustment was charged as an other-than-temporary decline to interest and other expenses. The Finx shares are included in other assets. In October 1998, the other party to the joint venture exercised its right to purchase the Company's interest in the joint venture for a $500,000 note. The Company has been paid in full from installment payments on this note over a period ranging from November 1998 through December 2000. The Company recognized gain on the sale of discontinued operations as it continually revalued this note throughout the payment period. [6] Property and Equipment Property and equipment consist of the following: December 31, ----------- 2002 2001 ---- ---- Equipment, Furniture and Fixtures $1,417,042 $1,191,975 Leasehold Improvements 305,862 294,152 --------- --------- Totals - At Cost 1,722,904 1,486,127 Less: Accumulated Depreciation and Amortization 1,358,598 1,119,771 --------- --------- Net $ 364,306 $ 366,356 ========= ========= Depreciation and amortization expense amounted to $256,517, $266,690, and $259,323, respectively for the years ended December 31, 2002, 2001 and 2000. [7] Bank Financing Bank Financing - In June 2001, the Company entered into a financing agreement with a bank. This improved credit facility and medium term financing replaces the Company's asset based borrowing facility. The new financing provides the Company with a five-year term loan of $2.5 million and a two year $1.5 million revolving line of credit. The term loan is paid in equal monthly installments during the term of the loan plus interest. Proceeds from the term loan are available for acquisitions and to upgrade certain software systems to meet requirements in California. Funds drawn down from the revolving line of credit are to be used for working capital purposes. The term loan bears F-20 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #9 -------------------------------------------------------------------------------- [7] Bank Financing - [Continued] interest at LIBOR plus 2.5%. The revolving line of credit will bear interest, at the Company's option, to be equal to either (i) LIBOR plus 2.0% or (ii) the Prime Rate, and incur an annual facility fee of 0.5%. On July 12, 2001, the Company entered into an interest rate swap agreement on the term loan at 7.95% for five years (Note 12). The financing agreement contains certain covenants including limitations on the Company's ability to incur liens, enter into change of control transactions, maintain a minimum net worth at $9,000,000 and requires the maintenance of certain financial ratios. The interest rate on the previous facility was prime plus 2%. As of December 31, 2002, the Company owes approximately $1,750,000 on the term loan, of which $500,000 is classified as a current liability and the balance is classified as a long term liability. The Company has not utilized any borrowing availability on the $1.5 million revolving line of credit. The borrowing is collateralized by a first priority security interest and lien on all the assets of the Company. [8] Income Taxes The Company utilizes an asset and liability approach to determine the extent of any deferred income taxes, as described in SFAS No. 109, "Accounting for Income Taxes." This method gives consideration to the future tax consequences associated with differences between financial statement and tax bases of assets and liabilities. During the year ended December 31, 2002, the Company utilized approximately $1.6 million of net operating loss carryforwards. At December 31, 2002 the Company has remaining net operating loss carryforwards of approximately $9,045,000 expiring by 2021. Pursuant to Section 382 of the Internal Revenue Code regarding substantial changes in Company ownership, utilization of approximately $6,500,000 of this net operating loss carryforward is limited to approximately $1,360,000 per year, plus any prior years' amounts not utilized. In addition, the tax benefit of approximately $1,800,000 of net operating losses generated in 2000 on exercise of non-qualified compensatory stock options and warrants will be credited to paid-in-capital as utilized. The Company's provision for taxes for the year ended December 31, 2002 includes certain state and local taxes. The expiration dates of net operating loss carryforwards are as follows: December 31, Amount ----------- ------ 2015 $ 1,305,000 2016 2,413,000 2017 2,664,000 2018 716,000 2019 133,000 2020 1,810,000 2021 4,000 --------- $ 9,045,000 ========= F-21 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #10 -------------------------------------------------------------------------------- [8] Income Taxes - [Continued] Provision for income taxes consists of the following: Year ended December 31, ----------------------- 2002 2001 2000 ---- ---- ---- Current: Federal $ -- $ (43,280) $ 43,280 State 84,000 18,280 113,893 --------- -------- --------- 84,000 (25,000) 157,173 --------- -------- --------- Deferred: Federal (400,000) -- (442,000) State -- (6,000) (52,000) --------- -------- --------- (400,000) (6,000) (494,000) --------- -------- --------- Total $ (316,000) $ (31,000) (336,827) ========= ======== ========= The difference between income taxes at the statutory Federal income tax rate and income taxes reported in the income statement is as follows: Year ended December 31, ----------------------- 2002 2001 2000 ---- ---- ---- Income taxes at the federal statutory rate 34% 34 34% State and local income taxes net of Federal taxes 5% 5 5% Nondeductible expenses 6% 9 5% Federal Minimum Tax -- -- 2% Stock Option Deduction -- -- (46)% Decrease in valuation allowance (82)% (14)% (25)% Overaccrual from prior year (45)% -- Other 1% -- 8% ----- ----- ----- (36)% (11)% (17)% ====== ===== ===== Significant components of the Company's deferred tax assets are comprised of the following: December 31, ------------ 2002 2001 ---- ---- Net operating loss carryforward $ 3,704,000 $ 4,178,000 Allowance for doubtful accounts 211,000 136,000 Accrued vacation and bonuses 202,000 122,000 Alternative minimum tax credit carryforward 43,000 43,000 Benefit of stock based compensation awards 502,000 502,000 Other 262,000 -- ---------- ---------- Total deferred tax assets 4,924,000 4,981,000 Valuation allowance (4,024,000) (4,481,000) ---------- ---------- Net deferred tax assets $ 900,000 $ 500,000 ========== =========== The valuation allowance decreased by $457,000 at December 31, 2002 The Company believes that it is more likely than not, to use at least a portion of its net operating loss carryforward. F-22 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #11 -------------------------------------------------------------------------------- [8] Income Taxes - [Continued] The change in the valuation allowance for deferred tax assets are summarized as follows: Year Ended December 31, ----------------------- 2002 2001 2000 ---- ---- ---- Beginning Balance $ 4,481,000 $ 4,520,000 $ 5,425,000 Change in Allowance (457,000) (39,000) (905,000) --------- ---------- ---------- Ending Balance $ 4,024,000 $ 4,481,000 $ 4,520,000 ========= ========== ========== [9] Stockholders' Equity The Company's Board of Directors is authorized to issue preferred stock from time to time without stockholder action, in one or more distinct series. The Board of Directors is authorized to determine the rights and preferences of the preferred stock when issued. The Board of Directors has authorized the issuance of Series A, Series B and Series D preferred Stock. No shares of any series of preferred stock were outstanding on December 31, 2002. Common Stock Issuances - During 2000, Series B Common Stock Purchase Warrants to purchase an aggregate of 192,105 shares of Common Stock at $6 per share were exercised. The Company received $1.1 million from the exercise of the warrants. Treasury Stock - During 2002, stock options to purchase 327,183 shares were exercised and the Company received gross proceeds of $505,210. Pursuant to the option grants, employees have the right to pay for the exercise price of the options by delivering shares of common stock owned by them. During 2002, the Company received 61,759 shares having a value of $348,302, as the exercise price of the options. During 2000, stock options to purchase 328,321 shares were exercised, and the Company received gross proceeds of $381,541. Pursuant to the option grants, employees have the right to pay for the exercise price of the option by delivering shares of common stock owned by them. During 2000, the Company received 22,705 shares, having a value of $239,810, as the exercise price of the options. Stock Options - See Note 13 for information relating to the Company's 1998, 1999 and 2001 Long-Term Incentive Plans. On December 21, 2000, the stockholders of the Company approved the 1999 Employee Stock Purchase Plan. The plan reserves 150,000 shares of common stock. The plan provides eligible employees with the opportunity to purchase shares of common stock at a discounted price through regular payroll deductions. No options have been issued as of December 31, 2002 under this plan. [10] Capital Lease Obligations Future minimum payments under capital lease obligations as of December 31, 2002 are as follows: Year ending ----------- December 31, ----------- 2003 10,808 2004 1,801 ------ Total Minimum Payments 12,609 Less Amount Representing Interest at 12.6% Per annum 859 ------ Balance $ 11,750 ====== F-23 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #12 -------------------------------------------------------------------------------- [10] Capital Lease Obligations - [Continued] Capital lease obligations are collateralized by equipment which has a cost of $40,000 at December 31, 2002 and 2001 and accumulated amortization of $28,000 and $20,000 at December 31, 2002 and 2001 respectively. Amortization of $8,000 in each of 2002, 2001 and 2000, respectively, has been included in depreciation expense. [11] Fair Value of Financial Instruments The carrying amount of cash and cash equivalents, accounts receivable, and accounts payable approximate the fair value of these instruments because of their short maturities. Long-term debt, including current maturities, has a carrying value of approximately $1,750,000 and an estimated fair value of $1,800,000. Estimated fair value is based on the expected current rates offered to the Company for instruments of the same or similar maturities, after considering the effect of the interest rate swap. [12] Commitments and Contingencies Leases ------ The Company leases space for its executive offices and facilities under non cancellable operating leases expiring December 31, 2003. In addition the Company leases three sales and service offices under non cancelable operating leases expiring at various times through July 2005. Minimum annual rentals under noncancellable operating leases having terms of more than one year are as follows: Year ending ----------- December 31, ----------- 2003 $ 473,000 2004 77,000 2005 43,000 ------- Total $ 593,000 ----- ======= Rent expense amounted to $455,000, $482,000 and $464,000 respectively, for the years ended December 31, 2002, 2001 and 2000. Employment Agreements --------------------- In January 2001, the Company entered into employment agreements with its four executive officers for terms of two or three years with the right of the employee to extend the agreement for an additional year. The aggregate base compensation for these officers for 2003 is $657,000, subject to annual increases equal to the greater of 5% or the increase in the cost of living index. Each of the officers also has the right, at any time on 90 days notice, to terminate his full time employment and continue as a consultant at an annual salary of $75,000 for five years following the expiration or termination of his employment. The agreements also provide the officers with an automobile allowance. In the event of a change of control, the executive may receive severance payments of between 30 and 36 months' compensation. The Company also has a consulting agreement with a Director, which provides for annual fees of $75,000 through December 31, 2003. The agreement also provides the Director with an automobile allowance. In the event of a change of control, the Director may receive severance payments of between 30 and 36 months compensation. F-24 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #13 -------------------------------------------------------------------------------- [12] Commitments and Contingencies - [Continued] Interest Rate Swap ------------------ In June 2001 the Company entered into an interest rate swap with a bank, which expires on June 1, 2006. The swap transaction was entered into to protect the Company from upward movement in interest rates relating to outstanding bank debt (See Note 7) and calls for a fixed rate of 7.95%. When the one-month LIBOR rate is below the fixed rate then the Company is obligated to pay the bank for the difference in rates. When the one-month LIBOR rate is above the fixed rate then the bank is obligated to pay the Company for the difference in rates. At December 31, 2002 and 2001 the fair value of the swap of $107,713 and $74,875, respectively, is recorded as a non-current liability. The swap transaction has been accounted for as a hedge, and accordingly, the change in the fair value of the swap of $32,838 and $74,875 during the years ended December 31, 2002 and 2001, respectively, has been recorded as part of comprehensive income. [13] Stock-Based Compensation Long Term Incentive Plans - The Company has three long-term incentive plans, the 1998 Long-Term Incentive Plan (the "1998 Plan"), as amended, the 1999 Long-Term Incentive Plan (the "1999 Plan") and the 2001 Long-Term Incentive Plan (the "2001 Plan"). The 2001 Plan was approved by the stockholders on March 7, 2002 and provides for the issuance of 180,000 shares of common stock. In January 2003, the 2001 Plan was amended and approved by the stockholders to provide for an increase in the number of shares subject to the plan from 180,000 to 550,000. The 1999 Plan was approved by the stockholders in December 2000 and provides for the issuance of 300,000 shares of common stock. The Company may issue 790,000, 300,000 and 550,000 shares of Common Stock pursuant to the 1998 Plan, the 1999 Plan and the 2001 Plan respectively. The options, when granted vest ratably over one year. At December 31, 2002 there were 11,500, 2,000 and 1,500 shares available for further issuance under the 1998 Plan, the 1999 Plan and 2001 Plan, respectively, exclusive of any options available for grant as a result of the increase in the 2001 Plan. The 1998 Plan, the 1999 Plan and the 2001 Plan (collectively, the "Plans") are administered by the Compensation Committee of the board of directors. Officers and other key employees, consultants and directors (other than non-employee directors) are eligible to receive options or other equity-based incentives under the Plans. The Plans provides that each non-employee director automatically receives a nonqualified stock option to purchase 5,000 shares of common stock on April 1 of each year. However, if there are not sufficient shares available under the applicable Plan, the non-employee director will receive a lesser number of shares. During 2002, pursuant to an arrangement with a consultant, the Company issued a non-qualified stock option to purchase 10,000 shares of stock at an exercise price of $2.75, which was the fair market value of the stock at the date of grant. The options were valued at $.57 per option based upon the Black-Scholes calculation, which had an interest rate of 4% and a volatility rate of .48. These options had a term of one year, however, they were exercised during 2002. The Company recognized a charge to income under the Black-Scholes formula in the amount of $5,673. During 2000, pursuant to an employment contract with a newly hired executive, the Company issued a non-qualified stock option to purchase 75,000 shares of stock at an exercise price of $6.50 per share. F-25 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #14 -------------------------------------------------------------------------------- [13] Stock-Based Compensation - [Continued] A summary of the activity under the Plans is as follows: 2002 2001 2000 ------------------- ------------------ ------------------- Weighted Weighted Weighted -------- -------- -------- Average Average Average ------- ------- ------- Exercise Exercise Exercise -------- -------- -------- Shares Price Shares Price Shares Price ------ ----- ------ ----- ------ ----- Outstanding - Beginning of Year 793,385 $1.917 809,718 $1.908 783,041 $1.176 Granted During the Year 198,500 2.505 3,500 1.900 375,000 2.748 Canceled During the Year -- -- (5,278) 1.810 (20,002) 1.250 Exercised During the Year (327,183) 1.544 (14,555) 1.500 (328,321) 1.167 ------- ----- ------- ----- ------- ----- Outstanding - End of Year 664,702 $2.276 793,385 $1.917 809,718 $1.908 ======= ===== ======= ===== ======= ===== Exercisable - End of Year 575,451 $2.242 789,885 $1.917 434,718 $1.183 ======= ===== ======= ===== ======= ===== The following table summarizes stock option information as of December 31, 2002: Options Outstanding ------------------- Weighted -------- Average Remaining Options ----------------- ------- Exercise Prices Number Outstanding Contractual Life Exercisable --------------- ------------------ ---------------- ----------- $6.50 75,000 2.25 Years 75,000 $2.50 165,503 4.25 Years 82,752 $2.38 8,000 4.5 Years 4,000 $2.40 5,000 4.5 Years 2,500 $1.90 3,500 3.83 Years 3,500 $1.81 160,699 3 Years 160,699 $1.50 72,500 .42 Years 72,500 $1.00 174,500 .83 Years 174,500 ------- --------- ------- Totals 664,702 2.41 Years 575,451 ======= ========== ======= Warrants Issued as Compensation - In December 1999, the Company's $6 and $12 Series B Common Stock Purchase Warrants totaling 287,500 and 448,544, respectively, were extended to February 29, 2000. These warrants had a previous expiration date of December 31, 1999. The Company recognized a financing cost of $81,000 with respect to this extension in 1999. In February 2000, these warrants were further extended to April 30, 2000 and the Company recognized additional financing costs of $125,000 in 2000. At the end of April 2000, 192,105 of the $6 warrants were exercised and 95,395 expired. During the course of 2001 the 448,544 $12 warrants were extended to January 31, 2002. In January 2002, the 448,544 $12 warrants were further extended to July 31, 2002. In July 2002, the $12 warrants were further extended to January 31, 2003. There was no financing costs associated with the warrant extensions in 2001 and 2002 because of the variance between the $12 exercise price and the current market value of the Company's stock at the date of the warrant extension. F-26 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #15 -------------------------------------------------------------------------------- [13] Stock-Based Compensation - [Continued] During 2002, the Company issued warrants to purchase 200,000 shares in connection with a financial advisory agreement whereby the Company will pay consulting fees in addition to the issuance of warrants. These warrants, which expire over various times ranging from one to two years, were valued at $.24 per warrant, which represented the costs of the services based upon the contractual agreement. Either party may terminate the agreement. The warrants have the following exercise price, vesting dates and expiration date for the number of shares set forth below: Shares Exercise Price Vesting Date Expiration Date ------ -------------- ------------ --------------- 50,000 $2.70 April 10, 2002 March 31, 2003 30,000 $4.00 June 1, 2002 May 31, 2003 30,000 $5.00 September 1, 2002 February 28, 2004 30,000 $6.00 November 1, 2002 April 30, 2004 30,000 $7.00 January 1, 2003 December 31, 2004 30,000 $8.00 February 28, 2003 January 31, 2005 The $48,000 value of the warrants is being charged to operations over the vesting period. As a result, $33,600 was charged to operations in 2002 and $14,400 will be charged to operations in the quarter ending March 31, 2003. In October 2001, the Company issued warrants to purchase 40,000 shares in connection with a public and investor relations agreement whereby the Company will pay a monthly fee in addition to the issuance of the warrants. The warrants have an exercise price of $2.50 for the first 5,000 shares; $3.00 for the next 5,000 shares; $3.50 for 15,000 shares and $4.00 for the final 15,000 shares. These warrants were valued at an average price of $.14 per warrant based upon the Black-Scholes calculation, which had an interest rate of 5.5% and a volatility rate of .6. These warrants expired on October 28, 2002. A summary of warrant activity is as follows: 2002 2001 2000 ----------------- ----------------- ---------------- Weighted Weighted Weighted Average Average Average Exercise Exercise Exercise Shares Price Shares Price Shares Price ------ ----- ------ ----- ------ ----- Outstanding - Beginning of Year 608,544 $10.11 568,544 $10.57 790,044 $ 9.35 Granted During the Year 648,544 $ 9.89 488,544 $11.30 514,544 $11.13 Expired During the Year (488,544) $11.30 (448,544) $12.00 (543,939) $10.95 Exercised During the Year -- -- -- -- (192,105) $ 6.00 ------- ----- ------- ----- ------- ----- Outstanding - End of Year 768,544 $ 9.17 608,544 $10.11 568,544 $10.57 ======= ===== ======= ===== ======= ===== Exercisable - End of Year 708,544 $ 9.31 578,544 $10.44 568,544 $10.57 ======= ===== ======= ===== ======= ===== F-27 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #16 -------------------------------------------------------------------------------- [13] Stock-Based Compensation - [Continued] The following table summarizes warrant information as of December 31, 2002: Weighted -------- Average Remaining ----------------- Exercise Prices Shares Contractual Life --------------- ------ ---------------- $12.00 448,544 .08 Years $ 8.00 30,000 2.08 Years $ 7.00 30,000 2.00 Years $ 6.00 30,000 1.33 Years $ 5.45 100,000 1.75 Years $ 5.00 30,000 1.17 Years $ 4.20 20,000 1.75 Years $ 4.00 30,000 .42 Years $ 2.69 50,000 .25 Years ------- ---------- Total 768,544 .61 Years ======= ========== The Company applies Accounting Principles Board Opinion ("APB") No. 25, "Accounting for Stock Issued to Employees", and related interpretations, for stock options issued to employees in accounting for its stock options plans. There was no compensation cost recognized for stock based employee compensation awards for 2002, 2001and 2000. F-28 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #17 [14] Operating Segments The Company currently classifies its operations into two business segments: (1) Software and Related Systems and Services and (2) Data Center Services. Software and Related Systems and Services is the design, installation, implementation and maintenance of computer information systems that provide comprehensive healthcare information technology solutions including billing, patient tracking and scheduling for inpatient and outpatient environments, as well as clinical documentation and medical record generation and management. Data Center Services involve Company personnel performing data entry and data processing services for customers. Intersegment sales and sales outside the United States are not material. Information concerning the Company's business segments is as follows: Year ended December 31, ----------------------- 2002 2001 2000 ---- ---- ---- Revenues: -------- Software and Related Systems and Services $20,168,785 $16,077,323 $17,907,973 Data Center Services 1,957,392 2,042,098 2,262,676 ---------- ---------- ---------- Total Revenues $22,126,177 $18,119,421 $20,170,649 -------------- ========== ========== ========== Gross Profit: ------------ Software and Related Systems and Services $ 6,635,931 $ 5,095,038 $ 6,977,035 Data Center Services 945,790 1,023,148 1,238,153 ---------- ---------- ---------- Total Gross Profit $ 7,581,721 $ 6,118,186 $ 8,215,188 ------------------ ========== ========== ========== Income (loss) From Continuing Operations before ----------------------------------------------- Income Taxes: ------------ Software and Related Systems and Services $ 481,242 $ (242,072) $ 1,208,445 Data Center Services 397,976 526,494 770,747 ---------- ---------- ---------- Total Income From Continuing ---------------------------- Operations before Income Taxes $ 879,218 $ 284,422 $ 1,979,192 ------------------------------ ========== ========== ========== Depreciation and Amortization: ----------------------------- Software and Related Systems and Services $ 866,115 $ 847,369 $ 579,900 Data Center Services 170,606 163,452 137,876 ---------- ---------- ---------- Total Depreciation and Amortization $ 1,036,721 $ 1,010,821 $ 717,776 ----------------------------------- ========== ========== ========== Capital Expenditures: -------------------- Software and Related Systems and Services $ 248,201 $ 116,951 $ 850,893 Data Center Services 6,266 3,814 21,947 ---------- ---------- ---------- Total Capital Expenditures $ 254,467 $ 120,765 $ 872,840 -------------------------- ========== ========== ========== Identifiable Assets: ------------------- Software and Related Systems and Services $20,411,376 $16,104,973 $12,659,935 Data Center Services 1,863,285 1,902,400 2,146,778 ---------- ---------- ---------- Total Identifiable Assets $22,274,661 $18,007,373 $14,806,713 ------------------------- ========== ========== ========== F-29 NETSMART TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Sheet #18 -------------------------------------------------------------------------------- [15] Legal Proceedings In October 2000, the Company's subsidiary, CSM, commenced an action against the City of Richmond, in the Supreme Court of the State of New York, County of Suffolk, which action was subsequently removed to the United States District Court for the Eastern District of New York, for failure to pay more than $1 million pursuant to a contract between the Company and Richmond. Richmond advised the court that it intended to move to dismiss the complaint for lack of personal jurisdiction in New York and improper venue. In November 2000, Richmond filed a complaint in the Circuit Court for the City of Richmond, Richmond, Virginia, alleging, among other things, that the contract with CSM was procured through fraudulent misrepresentations concerning the nature of the work to be performed and the price for the services and that CSM failed to perform its obligations under the agreement, seeking damages of $373,000 and a finding that it owes no additional amounts to CSM. The parties entered into a stipulation staying the Richmond action until a determination of Richmond's jurisdictional challenges to the New York action. On August 21, 2002, the United States District Court for the Eastern District of New York denied Richmond's motion to dismiss the Company's complaint for lack of personal jurisdiction in New York on the basis of improper venue. The Company believes it has valid claims against Richmond and intends to vigorously pursue those claims. The Company also believes that the allegations contained in Richmond's complaint are without merit and intends to vigorously defend against those claims. The outcome of this case is not expected to have a material effect on the Company's consolidated financial position or results of operations. The Company is involved in other litigation through the normal course of business. The Company believes that the resolution of these matters will not have a material adverse effect on the Company's consolidated financial position and results of operations. [16] Subsequent Event On January 27, 2003, the Company granted 217,500 options under the 2001 Plan, following stockholder approval of the amendment to the 2001 Plan to increase the number of shares of common stock subject to the plan to employees at a price of $4.93, which was the fair market value at the date. The options vest 50% after six months and 100% after one year. F-30 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. NETSMART TECHNOLOGIES, INC. Dated: June 16, 2003 By: /s/* ------------------------------- James L. Conway, Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Each person whose signature appears below hereby authorizes Edward D. Bright, James L. Conway and Anthony F. Grisanti or any of them acting in the absence of the others, as his true and lawful attorney-in-fact and agent, with full power of substitution and resubstitution for him and in his name, place and stead, in any and all capacities to sign any and all amendments (including post-effective amendments) to this report, and to file the same, with all exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission. Signature Title Date --------- ----- ---- /s/* Chief Executive Officer June 16, 2003 -------------------- and Director (Principal James L. Conway Executive Officer) /s/* Chief Financial Officer June 16, 2003 -------------------- (Principal Financial and Anthony F. Grisanti Accounting Officer) /s/* Director June 16, 2003 -------------------- Edward D. Bright /s/* Director June 16, 2003 -------------------- John F. Phillips /s/* President and Director June 16, 2003 -------------------- Gerald O. Koop /s/* Director June 16, 2003 -------------------- Joseph G. Sicinski /s/* Director June 16, 2003 -------------------- Francis J. Calcagno /s/* Director June 16, 2003 -------------------- John S.T. Gallagher