Humana Partnership With Volunteers of America Expands Access to Integrated Healthcare for Historically Unsupported Communities

Developments in multiple states will provide physical and behavioral health services

Leading health and well-being company Humana Inc. (NYSE: HUM), continues to focus on advancing health equity with significant commitments to local affiliates of Volunteers of America (VOA).

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One area of focus for Humana Healthy Horizons is Family-Focused Recovery (FFR), VOA’s pioneering, evidence-based approach to treating pregnant women and moms with Substance Use Disorder (SUD) and their children. With Humana Healthy Horizons’ support, VOA is breaking ground on two FFR centers in Lawton, Oklahoma, and New Orleans, Louisiana, in October, and will open the doors of a brand new FFR center in Columbus, Ohio, in early 2025. These centers are designed to allow families to stay together through recovery, improving outcomes and reducing instances of Neonatal Abstinence Syndrome (NAS). (photo courtesy of Volunteers of America)

The company’s investments will help address urgent needs throughout communities Humana serves, with a passionate focus on maternal and behavioral health, as well as health-related social needs like housing instability.

“Our ongoing partnership with VOA furthers our commitment to make a meaningful difference across our communities, and by working together with this great organization, we can partner to make communities healthier and more resilient,” said John Barger, President, Humana Healthy Horizons, Humana’s Medicaid business. “We greatly value VOA’s empathetic approach to equitable, integrated healthcare and are proud to be part of the incredible work they do.”

One area of focus for Humana Healthy Horizons is Family-Focused Recovery (FFR), VOA’s pioneering, evidence-based approach to treating pregnant women and moms with Substance Use Disorder (SUD) and their children. With Humana Healthy Horizons’ support, VOA is breaking ground on two FFR centers in Lawton, Oklahoma, and New Orleans, Louisiana, in October, and will open the doors of a brand new FFR center in Columbus, Ohio, in early 2025. These centers are designed to allow families to stay together through recovery, improving outcomes and reducing instances of Neonatal Abstinence Syndrome (NAS).

“Our outcomes-based approach to caring for our vulnerable populations is made possible in part through our partnership with Humana Healthy Horizons,” said Margaret Ratcliff, Executive Vice President of Affiliate Relations, VOA. “By enabling our neighbors to focus on their health as we address their social needs, we can help create thriving communities.”

Additionally, through a $1.5 million commitment from Humana Inc., Volunteers of America Michigan (VOAMI) will be able to address housing insecurity in greater Detroit by developing an innovative “Housing Hub.” This model will offer resources and services including short-term crisis, interim and transitional housing; medical respite care; and on-site medical and behavioral health services. Enhanced Complex Care Coordination teams will function as “spokes,” reaching into three area counties to engage and serve members.

Since 2019, Humana and the Humana Foundation have engaged in a landmark national partnership with VOA, committing a total of more than $31 million. These investments are specifically focused to support housing and integrated healthcare among those who need it most.

About Humana Healthy Horizons

Humana manages Medicaid benefits for nearly 1.3 million members nationally under the Humana Healthy Horizons^TM brand, which reflects our expertise in managing complex populations, our commitment to creating solutions that lead to a better quality of life for our members, and our efforts to deliver human care that makes the healthcare experience easier, more personalized and more caring.

During more than two decades of serving people with Medicaid, Humana and Humana Healthy Horizons have developed a wide range of capabilities to serve children, parents, childless adults, and beneficiaries that are aged, blind or disabled. We integrate physical health, behavioral health, pharmacy, long-term care, and social services for a whole-person approach to improve the health and well-being of our members and the communities we serve.

Humana Healthy Horizons is a Medicaid Product offered by affiliates of Humana Inc.

About Humana

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell health care services, we strive to make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and CenterWell.com.

About Volunteers of America

Volunteers of America is one of the nation’s largest, established comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential. Founded in 1896, the faith-based nonprofit has programs in 46 states, the District of Columbia, and Puerto Rico, serving more than 1.5 million people a year. Learn more at www.voa.org.

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