Revenue Orchestration Leader Introduces new AI Agents, Model Context Protocol, and Conversational UX to redefine how sellers work every day

Outreach, the AI Revenue Workflow Platform, shared its vision for the next era of AI interoperability for B2B SaaS in its ExploreAI revenue leadership series. In a world with businesses facing consolidation of systems and data silos, Outreach’s focus is to unify data, systems, and workflows into one intelligent experience for go-to-market teams.

Transformative Conversational Experiences for Revenue Teams

Sellers are overloaded with information and many non-revenue generating activities.

Now available, a new personalized home page gives every seller a clear starting point for the day. It brings insights from top deals, accounts and meetings, helps sellers prioritize, and shortens prep time.

Outreach introduced Ask Outreach, a conversational experience that lets sellers and leaders ask for what they need and act immediately. It pulls context from the entire Outreach platform across accounts, deals, activities, and customer conversations, then reasons and recommends actions that can be completed in the same conversational flow.

Ask Outreach will be integrated where teams already work and collaborate, including Slack, Microsoft Teams, and the Outreach Mobile App. Ask Outreach will be available for customers early next year.

New AI Agents for Account Executive Workflows

AI needs to be embedded where your sales team is working, not in a separate tool. Building on data and insights across workflows, Outreach is expanding its family of connected AI agents to accelerate deal velocity:

• Available now, Call Agent utilizes AI to help sellers make calls with customized seller script recommendations and personalized AI-generated voicemails to boost response rates.
• Reply Agent will enable sellers to quickly address objections with targeted messaging about pricing, competition, or product details, reducing research and reply time.

• Meeting Agent will gather buyer context, activity, and recommendations before meetings, so sellers are prepared, and managers stay informed about account status.

• Next Best Action Agent will interpret engagement signals, account activity, and market intent to recommend the highest-impact actions to advance deals or help sellers quickly address customer feedback.

Outreach Connects AI Agents Across the Enterprise

Outreach envisions a connected AI agent ecosystem where context flows intelligently across the tools revenue teams already rely on. Outreach announced Model Context Protocol (MCP) to enable secure, real-time connectivity of AI agents and data across trusted platforms such as Salesforce Agentforce, Microsoft Copilot, OpenAI, Anthropic, and knowledge platforms like Google Drive, Microsoft SharePoint, and Glean.

With Outreach acting as both MCP Server and MCP Client, AI Agents get access to richer context, automate multi-step workflows, and deliver guidance to sellers, with AI orchestrating actions across the entire revenue stack. Outreach MCP will be available for customers early next year.

“The future of B2B SaaS is interoperable AI-fueled systems that work with your existing tech stack and drive real outcomes, not experiments,” said Abhijit Mitra, CEO of Outreach. "Our new agentic innovations set the foundation for the next era of AI Revenue Orchestration, where interconnected, context-aware systems replace disconnected tools and isolated models.”

Check out the full ExploreAI webinar to learn more about Outreach’s vision and visit our website to learn about the newest features available for customers from our product release.

About Outreach

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform built for all revenue teams. Outreach infuses predictive, assistive, conversational and agentic AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io.

View source version on businesswire.com: https://www.businesswire.com/news/home/20251121670208/en/

Outreach introduced Ask Outreach, a conversational experience that lets sellers and leaders ask for what they need and act immediately.