Florida, United States - In a remarkable feat, Partner-Up, a newcomer in the Business Process Outsourcing (BPO) industry, has saved a healthcare company a staggering $287,040 in annual operational costs. Additionally, their efficient handling of 125 inbound calls per day led to sales totaling $337,920 last year.
Partner-Up's unique blend of industry expertise and tailor-made solutions has proven to be a game-changer for their clients. Their recent success with a healthcare company showcases their commitment to operational excellence and client satisfaction.
By optimizing back-office processes and implementing efficient customer service protocols, Partner-Up managed to cut down operational costs for their healthcare client by $287,040 annually. Their approach focuses on first contact resolution, which saw a 37% increase, thereby enhancing customer satisfaction and loyalty.
In addition to cost-saving, Partner-Up's effective management of 125 inbound calls per day led to a sales revenue of $337,920 last year. Their sales strategy, which includes appointment setting and tech support, has proven to be highly effective.
What sets Partner-Up apart is its bilingual staff fluent in English and Spanish, specializing in sectors like legal, finance, healthcare, and retail. Their Central American facility in El Salvador offers time-zone compatibility with the U.S., making them an optimal nearshore destination for call center services.
Roger Falkenstein, Business Development Director at Partner-Up, said, "These achievements are not just numbers; they're a testament to our commitment to providing businesses with the tools they need to succeed in today's competitive landscape."
With these impressive results, Partner-Up is poised to redefine what it means to outsource business processes. They are currently expanding their range of services and are in talks with companies across various sectors, including legal, finance, and retail.
Partner-Up is more than just a name; it's a promise to elevate your business to new heights. Founded by a team of industry veterans with over 15 years of combined experience, this Business Process Outsourcing (BPO) company specializes in a myriad of services.
From customer service to back-office functions, sales, and tech support, they offer tailor-made solutions that fit your unique needs. Their bilingual staff and global reach make them a versatile partner for businesses across various sectors. With a focus on client satisfaction and operational excellence, Partner-Up is your trusted ally in navigating the complexities of the modern business landscape.
Partner Up forms part of the UAM Group and has been honored with an invitation to the prestigious Broker's Expo in New York this October, where they will share their expertise in nearshore outsourcing strategies and solutions.