UserTesting, the leading provider of customer insights for the enterprise, today announced the appointment of Ryan Roland as Chief Financial Officer. In this role, he will lead UserTesting’s global finance organization, including accounting, financial planning and analysis, and information technology.

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Ryan Roland, CFO at UserTesting

Roland joins UserTesting from Overjet, where he served as Chief Financial Officer and helped scale the company’s financial operations during a period of rapid expansion. He has also held senior finance leadership roles at AKASA, an AI-first healthcare technology company, as well as Honor, Teespring, Jive Software, and SAP SuccessFactors.

“Our customers rely on us to help them avoid building the wrong things, and as AI accelerates how quickly products and experiences are created, the demand for what we offer is only increasing,” said Eric Johnson, CEO of UserTesting. “Ryan brings the experience we need to scale thoughtfully so we can meet that demand without compromising quality.”

“I’m excited to join UserTesting at such an important moment,” said Roland. “There’s a real opportunity to help organizations make better decisions by bringing customer context into how they build and operate. I’m looking forward to partnering with the team to support that work and drive long-term growth.”

About UserTesting
UserTesting is the leading customer insights solution, enabling organizations to make confident decisions by understanding how real people experience their products, services, and ideas. The company's AI-powered platform provides on-demand access to diverse perspectives through a global participant network and flexible recruitment options. UserTesting delivers end-to-end capabilities from participant recruitment through AI-driven insight generation, helping design, product, marketing and research teams make better, smarter decisions, improve stakeholder alignment, and drive measurable business outcomes. Learn more at www.usertesting.com.

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