ServiceMac President Bob Caruso Named a 2023 HousingWire Vanguard Award Winner

Under his leadership, ServiceMac has become one of the fastest growing U.S. subservicers

ServiceMac, an innovative mortgage subservicer and a member of the First American family of companies, today announced that Bob Caruso, president of ServiceMac, was named a 2023 HousingWire Vanguard Award winner.

The HousingWire Vanguard Award recognizes C-level industry leaders within housing and mortgage finance – those whose leadership is moving markets forward every day. HousingWire Vanguard Award winners are carefully selected by a panel of HousingWire editors and reporters, chosen for their vital contributions to their companies and the growth of the housing economy in addition to the dynamic way they are changing the industry.

“This recognition reflects the commitment and expertise of the entire ServiceMac team to uniquely combine our proprietary technology with industry-leading customer support, which has fueled our growth,” said Caruso. “We’re still just getting started and the ServiceMac team remains dedicated to relentlessly pushing forward with innovative technology and more efficient processes that benefit both borrowers and lenders.”

Under Caruso’s leadership, ServiceMac has expanded its proprietary Sentry360™ web-based platform, which provides servicers with access to over 19,000 data elements on every loan, to include additional valuable data elements. With the data enhancements to Sentry360, servicers can access portfolio information on demand to identify trends or assess the overall health of their portfolio.

“The Vanguard awards spotlight exceptional c-suite leaders in the housing sector — individuals who continually drive innovation and adapt resiliently in the face of economic challenges,” said Clayton Collins, CEO of HW Media. “This year's honorees have demonstrated a razor-sharp commitment to their organization's objectives, astutely identifying and capitalizing on opportunities as they arise, steadfastly refusing to accept the ordinary.”

About ServiceMac, LLC

ServiceMac, LLC, a member of the First American family of companies, is focused on providing superior technology, products and services for the mortgage industry backed by highly customized service and support. The innovative mortgage subservicing company offers lenders, investors and other mortgage servicers customized solutions that span the mortgage continuum and enhance security, customer satisfaction and profitability. More information can be found at

About First American

First American Financial Corporation (NYSE: FAF) is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. With total revenue of $7.6 billion in 2022, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2023, First American was named one of the 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine for the eighth consecutive year and was named one of the 100 Best Workplaces for Innovators by Fast Company. More information about the company can be found at


Marcus Ginnaty

Corporate Communications

First American Financial Corporation

(714) 250-3298

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