In today's enterprises, Wi Fi performance is closely linked to business performance.Unstable connections not only reduce productivity, but also impose a heavy burden on IT network administrators who strive to ensure a seamless Wi Fi experience. With the number of devices connected to the network far exceeding before, a clear understanding of network performance and insightful guidance has quickly become a critical business requirement.
Throughout history, insights into network performance have not been comprehensive enough, and only limited understanding of the network can be obtained from the access point (AP) level. Deeply understanding the clients connected to the access point has always been a challenge in the industry. However, Juniper Networks has made this situation a thing of the past. With Marvis® With the launch of the client, you can now directly understand users' Wi Fi experience through their devices in an unprecedented way.
We would like to share with you how the Marvis client enhances network management and troubleshooting, providing IT teams with the client data and tools needed to proactively optimize network performance. In this article, we will explore how the Marvis client, together with the Marvis Virtual Network Assistant (VNA), can provide you with deeper visibility and faster troubleshooting, resulting in an excellent user experience.
Understanding Wi Fi from the client-side perspective
Understanding how clients perceive the network has always been a major challenge for Wi Fi networks. End users often provide feedback on issues such as connection interruptions, slow data transmission rates, or roaming problems, but due to a lack of understanding of the affected devices, administrators find it difficult to isolate and diagnose the root cause.The Marvis client supports a detailed understanding of the Wi Fi experience at the end-user device level, thereby solving this challenge. After installing the Marvis client on Android, Windows, or macOS devices, IT managers can access a large amount of information, including device type, operating system, RF hardware, firmware, and connection information. The Marvis client forwards the information to Juniper Networks Mist® Cloud, analyzed by Marvis to provide insightful guidance.For example, when a device experiences connectivity issues, the Marvis client can determine whether the problem is caused by a specific driver version, signal interference, or non-standard RF firmware configuration. These refined insights enable network administrators to quickly identify and resolve issues, thereby reducing the average time to resolution (MTTR).
Integration with Marvis VNA
The Marvis client is not alone. This tool is integrated with Juniper Networks' groundbreaking AI native assistant, Marvis VNA, which can analyze network data in real-time, identify problems, and propose solutions. With its own AI native capabilities, Marvis VNA can continuously extract data from network and client devices, helping you fully understand the network environment. The integration of Marvis client and Marvis VNA completes a key component of Juniper Networks' AI native network support model. Through this integration, IT The team has a comprehensive understanding of the network, from access points to connected clients, and can diagnose and solve problems with high precision. Whether it's identifying coverage gaps, understanding how clients roam between access points, or visualizing device connectivity status, the Marvis client allows you to have a clear understanding of everything happening on the network and optimize user experience through data-driven decision-making.
Enhance experience and reduce costs
The Marvis client can bring many benefits to IT teams and users: 1. Visibility from devices to the cloud: The Marvis client collects and displays detailed device attributes to help you understand client behavior. This enables IT teams to understand how devices interact with the network and how clients perceive network performance. 2. Proactive problem-solving: By utilizing Marvis VNA to continuously monitor network data, your team can quickly identify and resolve potential issues before they escalate. The Marvis client can provide device specific data to improve the accuracy of root cause analysis, reduce MTTR, and minimize downtime. 3. Improving user experience: By understanding the specific situation of device connections, roaming, and network experience, IT Managers can fine tune network configurations to ensure a better user experience. This ability is particularly advantageous for mobile environments such as enterprise offices and large campuses. 4 Cost savings and improved operational efficiency: Automated insights and proactive measures can reduce the need for manual troubleshooting and on-site support, resulting in significant cost savings. Using Marvis VNA as a trusted assistant to your IT team allows your team to focus on strategic planning rather than dealing with network issues.
Establish new standards for network visibility and support
The combination of Marvis client with Marvis VNA and Mist AI sets new standards for network visibility and support. By providing insights directly from the client level, it can help you gain a deeper understanding of users' network experience and how to solve problems more effectively.As the network environment becomes increasingly complex, solutions such as Marvis client will play an irreplaceable role in maintaining excellent user experience. With powerful AI native features and client level visibility, your network management team can proactively identify and solve problems, optimize network performance, and provide excellent services to end users.
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