My Country Mobile, a global leader in carrier-grade voice and advanced cloud communication solutions, today announced the official launch of its enhanced AI-Powered Wholesale VoIP Platform. This significant platform release introduces advanced Voice AI for agents and next-generation Fraud Intelligence, setting a new benchmark for secure and efficient global communications.

These expanded AI features directly address the pressing industry demands for superior customer experience and proactive fraud prevention. My Country Mobile is uniquely empowering telecom operators and VoIP providers with intelligent tools that streamline live interactions and robustly safeguard their networks and revenues.

The future of wholesale voice demands more than just connectivity; it requires intelligent operations and an ironclad defense against evolving threats," stated Akil Patel, Director of Sales of My Country Mobile. "Our new platform, driven by sophisticated Voice AI, transforms agent efficiency in the contact center. Concurrently, our pioneering fraud intelligence, featuring honeypot technology, redefines network security. We are delivering operational excellence combined with advanced AI-driven protection."

I. Core Innovations: Driving Intelligence and Security

• Intelligent Voice AI for Agent Efficiency:

  • Real-time Agent Assist: Provides live suggestions, relevant knowledge base answers, and next-best-actions to human agents during calls, boosting efficiency and customer service.

  • AI Transcription & Sentiment Analysis: Offers instant, accurate call transcription and real-time customer sentiment analysis, giving agents immediate insight into caller emotions and needs.

  • Automated Call Summaries: AI-generated post-call summaries reduce after-call work, boosting agent productivity.

• Next-Gen Fraud Intelligence & Prevention:

  • Advanced Fraud Analysis: Utilizes sophisticated algorithms and AI for fraud analysis to detect subtle patterns indicative of fraudulent activity across the network.

  • Honeypot for Fraud Calls: Employs honeypot technology to actively lure and identify malicious actors and their techniques, building a robust defense against emerging fraud schemes.

  • Fraud ANI Detection & Spam Number Detection: Proactively identifies and blocks calls originating from spoofed ANI (Automatic Number Identification) and known spam numbers, protecting both My Country Mobile's network and its partners from unwanted traffic.

  • Real-time Monitoring: Continuous, AI-driven network monitoring tracks traffic for suspicious patterns, allowing for immediate blocking.

• Comprehensive Carrier-Grade Core:

  • AI-Powered Routing (AI-LCR): Optimizes call routing for superior quality and lowest rates across 1500+ interconnects.

  • Global Reach: Offers 100% direct CLI routes to A-Z destinations in over 200 countries, backed by a 100,000+ port network.

  • Compliance Leadership: Full adherence to FCC terms and conditions, TRACED Act, and RMD registration, plus ITG traceback cooperation.

  • All-in-One Platform & Self-Service Portal: Provides integrated Bulk SMS, UCaaS, Cloud PBX features, and an advanced Automated Carrier Portal. Through this online portal, customers can purchase services directly by credit card or PayPal, configure their trunks, manage routing and rates, check their CDRs (Call Detail Records) in real-time, and buy Local numbers and Toll-Free numbers online from over 100 different countries.

This launch reinforces My Country Mobile’s commitment to supporting the growth and profitability of telecom operators and VoIP providers worldwide, delivering highest quality services at the lowest rates.

About My Country Mobile:

My Country Mobile is a prominent global wholesale telecom service provider, headquartered in Dubai, UAE, with offices in Singapore. We specialize in delivering a comprehensive, carrier-grade ecosystem for advanced communication solutions worldwide.

Our core offerings include robust Wholesale Voice (A-Z termination, 1500+ direct interconnects, AI-Powered Routing, specialized call center routes, lowest rates, and high quality), powerful Bulk SMS (A2P/P2P messaging), and fully-featured UCaaS (Unified Communications as a Service), including Microsoft Teams Direct Routing and Cloud PBX for white-label services. We ensure full STIR/SHAKEN, FCC, and RMD compliance, alongside advanced fraud prevention. Our Automated Carrier Platform provides partners with real-time analytics and automated billing. Serving over 17,500 organizations globally, My Country Mobile empowers businesses with reliable, cost-effective, and compliant communication infrastructure that drives growth and profitability.

To learn more and connect, visit our dedicated contact page.

Media Contact
Company Name: My Country Mobile
Contact Person: Akil Patel
Email: Send Email
City: Dubai
Country: United Arab Emirates
Website: https://www.mycountrymobile.com