National and regional recognitions highlight Concord’s people-first culture, operational transparency, and continued leadership in healthcare interoperability

Concord Technologies, a leader in healthcare data interoperability and intelligent document processing, today announced it has been named a 2026 USA TODAY Top Workplace, adding national recognition to a year in which the company also earned the No. 1 ranking among midsize companies in The Seattle Times Top Workplaces awards. Both honors are based on direct employee feedback collected through independent third-party surveys administered by Energage.

The recognitions reflect Concord’s continued growth as a healthcare technology company while maintaining a culture centered on transparency, accountability, employee development, and customer success.

“At Concord, we believe culture is foundational to long-term innovation and execution,” said Laurel Velarde, Chief People Officer at Concord Technologies. “Being recognized both nationally by USA TODAY and locally by The Seattle Times is especially meaningful because these honors come directly from employee feedback. We’ve worked hard to build an environment where people understand the mission, feel connected to the company’s direction, and have opportunities to grow alongside the business.”

A defining characteristic of Concord’s culture is its commitment to operational transparency. The company conducts regular organization-wide town halls where leadership shares financial performance, growth metrics, strategic priorities, and key business initiatives, helping employees understand both company performance and the broader impact of their work.

That transparency is reinforced through programs designed to support long-term employee growth and engagement. In response to employee feedback, Concord has implemented tuition assistance for continuing education and career advancement, an unlimited paid time off policy built around trust and accountability, and a formal recognition platform aligned with company values. The company also maintains a diversity, equity, and inclusion committee that provides employees with a direct voice in workplace initiatives, alongside comprehensive benefits that include mental health resources and generous parental leave.

Professional development is further supported through structured learning programs, quarterly goal setting tied to business priorities, and performance reviews focused on future advancement. Concord also prioritizes internal mobility, encouraging employees to take on expanded responsibilities and leadership opportunities as the company evolves.

Concord Technologies’ Chief Marketing Officer Julie Freguia stated, “This award is incredibly meaningful because it comes directly from our employees. At Concord, we’ve created a workplace where people feel a shared sense of purpose in enhancing the delivery of care. Our leadership team is equally committed to investing in every employee’s growth, ensuring our people are empowered to make a meaningful impact."

A deep and consistent focus on customer success further reinforces that culture, creating a shared sense of purpose across teams and aligning employees around the real-world impact of their work. Together, these principles help foster a unified organization focused on delivering meaningful outcomes for healthcare providers and the patients they serve.

As Concord marks more than 30 years in healthcare technology, the company continues to advance solutions that enable the secure, reliable, and intelligent exchange of critical information across the healthcare ecosystem. Through innovations in automation, interoperability, and AI-driven document processing—including its Concord Connect™ platform—the company remains focused on reducing administrative burden and improving operational efficiency for healthcare organizations nationwide.

The USA TODAY and Seattle Times recognitions underscore Concord’s ability to align culture with execution, supporting both sustained growth and continued leadership in healthcare interoperability.

About Concord Technologies

Concord Technologies is a healthcare-focused technology company specializing in cloud fax, interoperability, and intelligent document processing solutions. For more than 30 years, Concord has enabled the secure exchange and delivery of critical information across healthcare systems, helping organizations improve workflows, reduce administrative burden, and enhance patient outcomes. The company processes billions of pages of protected data annually and continues to innovate with advanced automation and AI-driven solutions, including its Concord Connect™ platform.

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