E-Web Marketing Launches AI-Powered Website Chatbots to Supercharge Customer Engagement and Business Efficiency
Sydney, Australia – 22 July 2025 – E-Web Marketing, one of Australia’s most trusted digital marketing agencies, has launched its latest innovation: AI-powered website chatbots. Built to revolutionise online customer interaction, these intelligent bots provide instant, 24/7 support to website visitors, turning browsers into buyers and streamlining business communication like never before.
The AI chatbot integrates seamlessly with any business website, serving as a virtual assistant capable of handling product queries, appointment bookings, support tickets, and sales-related questions. With continuous availability beyond regular business hours, the technology ensures businesses never miss a customer interaction, regardless of timing.
In the current digital landscape, where consumers expect immediate responses, traditional contact forms and delayed email replies are no longer sufficient. E-Web Marketing’s AI chatbot bridges this service gap by offering real-time, human-like interactions that are consistent, intuitive, and efficient. Whether visitors are browsing in the afternoon or during the early hours of the morning, the chatbot is prepared to assist, reduce response times, enhance customer satisfaction, and convert website traffic into qualified leads and revenue.
According to Hasnain Hararwala, Director at E-Web Marketing, the chatbot was developed to help businesses improve responsiveness, reduce operational strain, and gain a competitive edge. It is not just a support tool—it adapts based on customer interactions, identifies behavioural patterns, and aligns with broader business growth strategies.
Unlike many generic chatbot platforms, E-Web’s solution is engineered to capture, qualify, and segment leads in real time. By analysing user behaviour and conversation data, the chatbot is able to flag high-intent prospects and deliver tailored messaging or promotional offers based on each user’s unique interests. It also integrates with major CRM systems, automatically syncing data into existing workflows, removing the need for manual input or spreadsheet tracking. This allows businesses to generate leads, book appointments, and collect essential contact details even when sales teams are offline.
The chatbot is fully customisable to suit each client’s industry, tone of voice, and customer journey. From ecommerce retailers to legal practices and healthcare providers, the system can be configured to address industry-specific inquiries, terminology, and common objections. Key features include custom conversation flows, multi-language support, CRM and analytics integration, intelligent handover to human agents when needed, and built-in feedback collection to improve performance over time.
Clients have access to a real-time performance dashboard where they can view chat transcripts, monitor lead capture, and refine chatbot responses based on ongoing results.
As an Australian-owned company based in Sydney, E-Web Marketing has tailored this solution specifically for the needs of local businesses. The chatbot complies with Australian data privacy regulations and supports industries such as healthcare, education, trades, financial services, and retail. Setup and implementation are fully handled by E-Web Marketing’s local team, and full deployment is typically completed within days. The company also offers fixed-price and ongoing support options to accommodate varying business requirements.
E-Web Marketing plans to enhance the chatbot in future updates with capabilities such as sentiment analysis, voice-to-text functionality, and integration with platforms like WhatsApp and SMS. The launch is part of the agency’s broader commitment to helping Australian businesses grow through smarter, AI-driven digital solutions.
Founded in 1998, E-Web Marketing is a Sydney-based digital marketing agency offering a full suite of services including search engine optimisation (SEO), Google Ads, Meta Ads, website design and development, and now, AI chatbot solutions. With more than 25 years of experience, the company continues to drive results by combining technology, creativity, and performance-driven strategies.
For media enquiries, please contact:
E-Web Marketing
Phone: 1300 792 811
Email: hello@ewebmarketing.au
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For more information about E-Web Marketing, contact the company here:
E-Web Marketing
Sam Shetty
1300 785 122
press@ewebmarketing.com.au
Suite 701, South Tower, 1 Railway St, Chatswood NSW 2067
