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Articles published by J.D. Power

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North American Airports See Gains in Passenger Satisfaction Thanks to Capital Improvements and Efforts to Localize Terminal Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
Homeowners Insurance Premium Increases Threaten Customer Loyalty, Long-Term Profitability, J.D. Power Finds
From J.D. Power
Via Business Wire
Touch and Go: Manufacturers Need to Find the Sweet Spot Between Screens and Simplicity in the Digital Cockpit Revolution, J.D. Power Finds
From J.D. Power
Via Business Wire
Account Security Outweighs Convenience Among Retirement Plan Website and Mobile App Users, J.D. Power Finds
From J.D. Power
Via Business Wire
Hotel Management Companies Face Food and Beverage, Facilities Maintenance Challenges as Operating Expenses Rise, J.D. Power Finds
From J.D. Power
Via Business Wire
August New-Vehicle Sales Climb 8.2% as Consumer Spending Reaches Record $54.6 Billion; EV Share Hits All-Time High
From J.D. Power
Via Business Wire
AI-Based Technologies Improve Customer Experience but Present New Challenges, J.D. Power Finds
From J.D. Power
Via Business Wire
More Small Businesses Consider Dropping Their Insurers, J.D. Power Finds
From J.D. Power
Via Business Wire
Medicare Advantage Plan Member Satisfaction Facing Headwinds; Digital Innovation an Emerging New Solution, J.D. Power Finds
From J.D. Power
Via Business Wire
Sitting Still: Seat Quality Flat While Design Glitches Buckle in, J.D. Power Finds
From J.D. Power
Via Business Wire
National Banks Continue to Outperform Regional Banks in Dealer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
A Tale of Two Types of Credit Card Customers: Financially Healthy Cardholders Drive Gains in Satisfaction While Financially Challenged Cardholders Struggle, J.D. Power Finds
From J.D. Power
Via Business Wire
Fewer Failed Charging Attempts Signal Progress in EV Infrastructure, J.D. Power Finds
From J.D. Power
Via Business Wire
No More Pane: Satisfaction Rising with Window and Patio Door Delivery and Installation, J.D. Power Finds
From J.D. Power
Via Business Wire
New J.D. Power Study Measuring Satisfaction with Tax Preparers Reveals Importance of Perceived Value
From J.D. Power
Via Business Wire
J.D. Power: New Wireless Carrier Benchmark Study Highlights Importance of Strong Value Proposition
From J.D. Power
Via Business Wire
Electric Utilities Inch Forward on Sustainability Awareness, Support for Clean Energy Goals, J.D. Power Finds
From J.D. Power
Via Business Wire
Chain Drug Store Closures Create Big Opportunities for Supermarkets, Mass Merchandisers and Online Pharmacies, J.D. Power Finds
From J.D. Power
Via Business Wire
30 Years of APEAL: All Vehicle Areas Improve for First Time in Nearly a Decade, J.D. Power Finds
From J.D. Power
Via Business Wire
Homeowner Satisfaction with Mortgage Servicers Declines Sharply, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData Automotive Forecast July 2025
From J.D. Power
Via Business Wire
Utilities Struggle to Build Appealing Consumer Brands as Rates Continue to Rise, J.D. Power Finds
From J.D. Power
Via Business Wire
As Wireless Network Quality Competition Increases, Customers Benefit, J.D. Power Finds
From J.D. Power
Via Business Wire
Vehicle Manufacturer Websites that Lack Foundational Elements Experience Decrease in Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
An Increase in Home Appliance Technology Brings Decrease in Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Wealth Management Firms’ Investment in AI, Social Media and Branding Become Key to Capturing the Next Generation of Advisor Talent, J.D. Power Finds
From J.D. Power
Via Business Wire
Hotel Guests Want Smart TVs and Good Hotel Mobile App, J.D. Power Finds
From J.D. Power
Via Business Wire
Improved Internet Cost of Service, Performance and Reliability Drive Business Customer Satisfaction Increase, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power Brings Industry-Leading Customer Behavior Analytics to Snowflake Marketplace
From J.D. Power
Via Business Wire
Fewer Physical Vehicle Controls and More Problematic Touchscreen Make Infotainment System a Modern “Catch-All Drawer,” J.D. Power Finds
From J.D. Power
Via Business Wire
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