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Articles published by J.D. Power

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J.D. Power Names Joshua Peirez New CEO
From J.D. Power
Via Business Wire
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Consumer Loan Satisfaction Stagnant as Financial Health of Customers Declines, J.D. Power Finds
From J.D. Power
Via Business Wire
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EV Purchase Consideration Holds Steady amid Market Uncertainty, J.D. Power Finds
From J.D. Power
Via Business Wire
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Auto Insurer Websites and Apps Become Battleground for New Customers as Policy Shopping Activity Skyrockets, J.D. Power Finds
From J.D. Power
Via Business Wire
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Proactivity of Home Improvement Retail Customers and Employees Improving Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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Water Utility Residential Customer Satisfaction Drops as Prices Fluctuate, J.D. Power Finds
From J.D. Power
Via Business Wire
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Airline Passenger Satisfaction Improves Slightly as Industry Confronts Economic Headwinds, J.D. Power Finds
From J.D. Power
Via Business Wire
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Direct Banks Continue to Satisfy Customers by Supporting Them in Challenging Economic Times, J.D. Power Finds
From J.D. Power
Via Business Wire
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Despite Slowing Rate of Increase in Auto Insurance Pricing, Most Customers Still Shopping, J.D. Power Finds
From J.D. Power
Via Business Wire
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Aftermarket Service Providers Make Strides in Satisfaction but Still Face Technology and Communication Gaps, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast April 2025
From J.D. Power
Via Business Wire
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Poor Member Digital Experience Weighs Heavily on Health Insurers, J.D. Power Finds
From J.D. Power
Via Business Wire
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Trust and Convenience Drive Satisfaction with Credit Unions but Overdraft Fees Present Risks, J.D. Power Finds
From J.D. Power
Via Business Wire
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Retail Bank Customer Satisfaction Surges as Banks Ramp Up Customer Support in Uncertain Economic Environment, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast March 2025
From J.D. Power
Via Business Wire
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Paint Retailers Must Prime Websites for Optimal Shopping Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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Advantages of Home Charging Diminish but Remains Key Driver of Electric Vehicle Owner Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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Original Equipment Tire Brands Losing Grip on Customer Loyalty, J.D. Power Finds
From J.D. Power
Via Business Wire
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Younger, Do-it-Yourself Investors Seek Human Financial Advice in Uncertain Economy, J.D. Power Finds
From J.D. Power
Via Business Wire
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Widespread Price Increases, Extreme Weather Events and Long Repair Cycle Times Strain Customer Satisfaction with Homeowners Insurance Claims, J.D. Power Finds
From J.D. Power
Via Business Wire
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Satisfaction with Dealer Service Remains High but Owners Face Long Appointment Wait Times and Communication Shortfalls, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power Acquires Superior Integrated Auctions (SIA) to Expand Used Vehicle Marketplace Capabilities
From J.D. Power
Via Business Wire
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More Consumers Using Buy Now Pay Later, J.D. Power Finds
From J.D. Power
Via Business Wire
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EV Owner Satisfaction Improves but Regulatory, Incentive Uncertainties Create Challenges, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast February 2025
From J.D. Power
Via Business Wire
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Utilities Failing to Connect with Customers on Digital Channels, J.D. Power Finds
From J.D. Power
Via Business Wire
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Vehicle Dependability Still Suffering Due to Pandemic Aftershocks, J.D. Power Finds
From J.D. Power
Via Business Wire
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Low Satisfaction with Cost and Promotions Brings Down Overall Satisfaction with Wireless Retail Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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Wireless Product Complexities and Evolving Customer Expectations Lead to Drop in Customer Care Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power Brings Industry-Leading Customer Behavior Analytics to Databricks Marketplace with Delta Sharing Integration
From J.D. Power
Via Business Wire
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