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Articles published by J.D. Power

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Wireless Retail Experience Study Reveals Opportunities for Retailers to Increase Customer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
As Artificial Intelligence Enters the Auto Loan Equation, Dealers Still Favor Face-to-Face Relationships with Lenders, J.D. Power Finds
From J.D. Power
Via Business Wire
Window and Patio Door Customers Want Their First Purchase to be Their Last, J.D. Power Finds
From J.D. Power
Via Business Wire
U.S. Department of Energy Selects J.D. Power Electric Vehicle Index to Support EV Infrastructure Growth Initiatives
From J.D. Power
Via Business Wire
Electric Utility Sustainability Targets Called into Question by Customers, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData U.S. Automotive Forecast for July 2023
From J.D. Power
Via Business Wire
Wireless Customers Have Highest Satisfaction with In-Store Care, J.D. Power Finds
From J.D. Power
Via Business Wire
Uncertainty and Financial Challenges Driving Down Homeowner Satisfaction with Mortgage Servicers, J.D. Power Finds
From J.D. Power
Via Business Wire
Retail Pharmacy Customer Satisfaction Surges as Digital Engagement Keeps Rising, J.D. Power Finds
From J.D. Power
Via Business Wire
Hotel Hiring Spree Pays Dividends in Customer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power Teams with Palantir to Create Unique Solutions for the Automotive Industry
From J.D. Power
Via Business Wire
Owners Unimpressed with New-Vehicle Design and Performance, J.D. Power Finds
From J.D. Power
Via Business Wire
Brick and Mortar Dominates Home Appliance Sales, J.D. Power Finds
From J.D. Power
Via Business Wire
Satisfaction with Websites is Volatile but Automotive Manufacturer Websites Shine, J.D. Power Finds
From J.D. Power
Via Business Wire
Verizon Reclaims Top Position in Nationwide Wireless Network Quality in J.D. Power Study
From J.D. Power
Via Business Wire
Business Wireline Customer Satisfaction Increases—But for Different Reasons, J.D. Power Finds
From J.D. Power
Via Business Wire
Time-Starved U.S. Financial Advisors Considering Alternative Options, J.D. Power Finds
From J.D. Power
Via Business Wire
Consumers in Canada Sour on EVs as Consideration Significantly Lags U.S., J.D. Power Finds
From J.D. Power
Via Business Wire
Bank Customers in Canada Seeking Financial Advice but Some Retail Banks Not Effectively Delivering, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData Automotive Forecast June 2023
From J.D. Power
Via Business Wire
Quality Takes a Back Seat to Innovation as Problems Reach a Record High, J.D. Power Finds
From J.D. Power
Via Business Wire
Personalized Financial Advice: Key to Retail Bank Customer Engagement in Tough Economic Environment, J.D. Power Finds
From J.D. Power
Via Business Wire
Action Needed to Keep Charging from Short Circuiting EV Purchase Consideration, J.D. Power Finds
From J.D. Power
Via Business Wire
Dental Plan Satisfaction Rising as Communications and Plan Coverage Increase, J.D. Power Finds
From J.D. Power
Via Business Wire
Vision Plan Communication Crucial for Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Auto Insurance Customer Satisfaction Plummets as Rates Continue to Surge, J.D. Power Finds
From J.D. Power
Via Business Wire
Canadian Bank and Credit Card Apps Slow to Include Personal Financial Management Tools, J.D. Power Finds
From J.D. Power
Via Business Wire
Personal Financial Management Becomes New Frontier for Bank and Credit Card Apps, J.D. Power Finds
From J.D. Power
Via Business Wire
Commercial Health Plan Member Satisfaction Declines in Key Areas, J.D. Power Finds
From J.D. Power
Via Business Wire
EV Owners Have Lowest Satisfaction with Most Important Mobile App Features, J.D. Power Finds
From J.D. Power
Via Business Wire
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